Catherine Pohlmann
Licensed Optician
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About
I am energetic and seasoned Florida Licensed Optician known for tackling complex challenges with confidence and skill. Committed to enhancing patient satisfaction through expert care. I have been licensed since 1988. I am passionate about patient care.
Experience
Licensed Optician and Optical Manager for Atlantic Eye Institute since May of 1999. My professional experience includes the following:
Manage eight staff members across four locations including scheduling, training, and performance evaluating.
Provide expertise to ensure optimal patient outcomes even with challenging situations.
Cultivate strong patient relationships through personalized service resulting in patient retention and loyalty.
Utilize my extensive knowledge to troubleshoot and resolve situations effectively. This includes applying Fresnel prism, for simple and compound prisms.
Utilize trial lenses and the patient’s prescription to determine the best lens design for the best outcome.
Utilize a manual lensometer to accurately read the power of lenses including prism.
Effectively multi-task to provide support to both patients and staff.
Exceed sales goals and quotas.
Receive exceptional feedback from upper management, doctors, and patients.
File vision claims for reimbursement.
- Facilitated with the opening of new locations.
Education
Acquired an Associate of Science Degree in Opticianry from Hillsborough Community College in 1988. I am a Florida Board Certified Optician. I am ABO and NCLE certified.