Caya Freed

• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
• Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
• Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
• Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
• Assisted with the training of new housekeeping staff members on proper cleaning techniques and hotel policies
• Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms
• Managed inventory levels of cleaning supplies by monitoring usage patterns and submitting purchase orders as needed
• Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests
• Implemented eco-friendly practices such as using environmentally friendly cleaning products or implementing linen reuse programs
• Developed strong relationships with regular guests through personalized service resulting in XX% increase in positive online reviews
• Assisted guests with special requests or inquiries regarding housekeeping services, providing prompt and courteous assistance
• Trained and mentored new housekeeping staff members on best practices for efficient cleaning techniques and customer service
• Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries
• Participated actively in team meetings and training sessions aimed at improving housekeeping procedures and customer satisfaction levels
• Achieved consistently high ratings on cleanliness inspections conducted by supervisors through meticulous attention to detail

Cashier housekeeping cook

High school diploma graduated in 2022 from online school called palcs ( Pennsylvania leadership charter school)