Administrative Assistant - Wolflube
(2024-03)
- Manage a wide range of administrative tasks.
- Support for multiple departments.
- Schedule freight pick-ups and deliveries.
- Support staff on assigned project - base work.
- Prepare responses to correspondence regarding routine inquires.
- Quote delivery cost of shipment to prospective clients.
Customer Analyst - Fortis
(2024-02 - 2024-03)
- Build and cultivate prospects relationship by initiating communication and conducting follow ups.
- Developed a list of prospects from company records.
- Educate merchants and business owners on the payment processing industry.
- Quote rates, fees, for services to prospective clients.
Sales Lead Supervisor - Loft
(2023-10 - 2023-12)
- Managed and train sales team to increased sales goal consistently on a monthly basis.
- Assisted with Loss prevention efforts by providing proactive customer service.
- Managed daily operations of the sales team.
- Prepare sales report and forecast for upper management.
- Responded to customer comments and complaints.
Realtor Associate - Expert Team One
(2018-09 - 2023-06)
- Presented purchase offers to sellers for consideration.
- Designed marketing campaigns through the use of digital media and promotional items to obtain business from referrals.
- Developed positive relationships with lenders, appraisers, home inspectors and escrow companies.
Operations Coordinator - Olympus
(2019-06 - 2021-09)
- Assisted IT service provider in the Installation and configuration of new systems.
- Updated and trained staff on any changes of procedures
- Streamlined processes and procedures to improve operational efficiency and reduce costs.
- Monitored and control Electronic Security Control System (ZKACCESS)
- Identified and resolved issues quickly and efficiently.
- Partner with Senior Manager to carry out any coaching or disciplinary action.
- Ensured that all service requests are recorded and communicated appropriately to Maintenance Technicians.
- Managed and promoted accurate billing of tenant work orders for billable services on a monthly basis.
- Participated in coordination of building repairs and other building projects.
- Assisted in the hiring process of the maintenance staff as needed.
- Prepared purchase orders for inventory orders and quotes provided by contractors.
- Maintained new owners and renter's information into cloud-base software system
Membership Coordinator - Troon Golf
(2014-03 - 2017-10)
- Organized and managed club activities to provide engaging experiences for members.
- Promoted membership sales through targeted marketing campaigns and personalized member interactions.
- Coordinated and executed successful events by overseeing logistics, coordinating vendors, and ensuring participant satisfaction.
- Built and maintained strong customer relations through effective communication and problem-solving.
- Managed a comprehensive database system to streamline data organization and retrieval.
- Developed innovative marketing strategies to increase brand visibility and attract new customers.
Merchandise Assistant - Saks Fifth Avenue
(2013-08 - 2014-03)
- Managed product ordering process to ensure timely delivery and availability of merchandise.
- Conducted data analysis to identify trends and make data-driven recommendations for sales strategies.
- Maintained accurate inventory records and implemented effective inventory management strategies.
- Executed visual merchandising displays to enhance the overall shopping experience and drive sales.
