Virtual Advisor/Life Coach
Independent Self Employment - Remote March 2021 to Present
- Provide virtual guidance and support to clients in achieving personal, spiritual, and professional goals. • Conduct virtual coaching sessions to help clients overcome challenges and develop action plans.
- Utilize active listening and effective communication skills to understand clients' needs and provide tailored advice.
- Offer guidance in areas such as career development, personal growth, and life transitions. • Assist clients in setting and achieving realistic goals through accountability and motivation. • Maintain confidentiality and professionalism in all client interactions.
Boutique Manager
Francesca's - Gainesville, VA November 2022 to June 2023
- Responsible for overseeing all aspects of boutique operations, including sales, recruitment, inventory management, and customer service.
- Create a welcoming and visually appealing store environment to enhance the shopping experience. • Train and develop a team of sales associates to deliver exceptional customer service and meet sales targets.
- Manage inventory levels, conduct regular stock checks, and ensure timely replenishment.
- Develop and implement effective sales strategies to drive revenue growth.
- Build and maintain relationships with customers to foster loyalty and repeat business.
- Stay updated on industry trends and competitor activities to identify opportunities for improvement.
Assistant Boutique Manager
Francesca's - Dulles, VA June 2022 to November 2022
- Support the Boutique Manager in day-to-day boutique operations, including opening and closing procedures.
- Assist in managing the sales team and provide guidance and support to ensure exceptional customer service.
- Help maintain accurate inventory levels, conduct regular stock checks, and assist with visual merchandising.
- Collaborate with the Boutique Manager to develop and implement effective sales strategies to drive revenue growth.
- Assist in training and developing the sales team to enhance their product knowledge and sales techniques.
- Handle customer inquiries, resolve any issues or complaints, and ensure a high level of customer satisfaction.
- Assist with administrative tasks, such as scheduling, payroll, and maintaining records.
Sales Lead Manager
Francesca's - Arlington, VA May 2021 to June 2022
- Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service. • Assist the Boutique Manager and/or the Assistant Boutique Manager in day-to-day boutique operations, including opening and closing procedures.
- Provide guidance and support to sales associates, helping them enhance their product knowledge and sales techniques.
- Serve as a role model for the team, demonstrating excellent customer service skills and a friendly, approachable demeanor.
- Assist in maintaining visual merchandising standards to create an inviting and visually appealing store environment.
- Handle customer inquiries, resolve any issues or complaints, and ensure a high level of customer satisfaction.
- Collaborate with the Boutique Manager to analyze sales data and identify opportunities for improvement.
Brand Ambassador
Altar'd State - Beachwood, OH February 2021 to May 2021
- Greet and engage with customers, providing personalized assistance and product recommendations. • Maintain a deep knowledge of products, including features, benefits, and styling suggestions.
- Assist customers with fitting rooms, sizing, and styling to ensure a seamless and enjoyable shopping experience.
- Process customer transactions accurately and efficiently using the point-of-sale system.
- Restock merchandise on the sales floor and ensure products are well-organized and visually appealing. • Collaborate with the team to maintain visual merchandising standards, including displays and product placement.
- Proactively identify and address customer needs, resolving any issues or concerns promptly and professionally.
Stylist
Francesca's - Hudson, OH November 2020 to May 2021
- Greet and engage with customers, providing personalized assistance and product recommendations. • Maintain a deep knowledge of products, including features, benefits, and styling suggestions.
- Assist customers with fitting rooms, sizing, and styling to ensure a seamless and enjoyable shopping experience.
- Process customer transactions accurately and efficiently using the point-of-sale system.
- Restock merchandise on the sales floor and ensure products are well-organized and visually appealing.• Collaborate with the team to maintain visual merchandising standards, including displays and product placement.
- Proactively identify and address customer needs, resolving any issues or concerns promptly and professionally.
Costume Designer (Work-Study)
DeSales University - Center Valley, PA June 2019 to March 2020
- Collaborate with directors, professors, and other production team members to understand the vision and requirements for costumes in theatrical productions.
- Conduct research to develop a deep understanding of the time period, setting, and characters in order to create accurate and appropriate costumes.
- Create costume sketches, renderings, and mood boards to communicate design concepts and collaborate with the production team.
- Source, shop, and/or construct costumes, including sewing, altering, and fitting garments to ensure proper fit and functionality.
- Manage costume inventory, including organizing, cataloging, and maintaining costumes and accessories.
- Collaborate with the production team during rehearsals and performances to ensure costumes are properly maintained and assist with quick changes if needed.
- Assist with costume fittings and alterations for actors, ensuring their comfort and adherence to the artistic vision.
- Collaborate with hair and makeup artists to ensure a cohesive look and style for the production.
Artistic Director
Bishop Ireton High School - Alexandria, VA April 2018 to June 2019
- Collaborate with the production team, including directors, designers, and technicians, to develop and execute the artistic vision for each production.
- Provide guidance and feedback to actors and ensuring the artistic integrity of the performances.
- Oversee the design elements of the productions, including set design, lighting, sound, and costumes, to create a cohesive and visually appealing experience.
- Mentor and support the design team, providing guidance and opportunities for growth in their theatrical skills and artistic development.
Sales Associate
Hallmark Creations - Alexandria, VA September 2018 to January 2019
- Provide exceptional customer service by greeting and assisting customers in a friendly and knowledgeable manner.
- Assist customers in finding the perfect cards, gifts, and other products that meet their needs and preferences.
- Maintain a clean and organized store environment, including restocking shelves and arranging displays.
- Process transactions accurately and efficiently using the cash register and other point-of-sale systems. • Stay up-to-date on product knowledge and promotions to effectively communicate with customers. • Collaborate with team members to achieve sales goals and ensure a positive shopping experience. • Handle customer inquiries, concerns, and returns with professionalism and problem-solving skills.• Participate in inventory management tasks, including receiving and organizing merchandise shipments.
Hostess The Carlyle Club - Alexandria, VA September 2018 to January 2019
- Greet and welcome guests with a warm and friendly demeanor, providing exceptional customer service. • Manage reservations and seating arrangements, ensuring efficient table turnover and maximizing dining capacity.
- Maintain a clean and organized hostess station, including managing coat check and other guest services.
- Communicate effectively with the waitstaff and kitchen team to ensure smooth coordination and timely service.
- Assist in managing waitlists during peak hours, accurately estimating wait times and offering alternatives if necessary.
- Provide guests with menus and answer any questions they may have about the menu or the establishment.
- Handle any guest concerns or complaints in a professional and courteous manner, escalating issues when necessary.
- Collaborate with the management team to maintain a high standard of service and uphold the club's reputation.
Intern
Arts on the Horizon - Alexandria, VA June 2017 to September 2017
- Assist in planning and implementing age-appropriate theatre activities and games for children.
- Support the daycare staff in creating a safe and nurturing environment for the children.
- Assist in supervising and engaging children during playtime, lunchtime, and other activities.
- Collaborate with the daycare team to develop and implement creative lesson plans that incorporate theatre elements.
- Assist in maintaining a clean and organized environment
- Support the daycare staff in documenting and evaluating children's participation and progress in their daily activities.
