Chad Cannon

Detail-oriented and people-focused professional with extensive experience in education, business operations, customer service, and administrative coordination. Skilled in managing confidential records, coordinating schedules, maintaining documentation, supporting onboarding processes, and communicating effectively with diverse groups of individuals. Proven ability to multitask in fast-paced environments, streamline workflows, and provide dependable support to teams and clients.

Strong background in organization, relationship building, and operational leadership with proficiency in Microsoft Office, Google Workspace, CRM systems, and administrative platforms.

Special Education Teacher (Behavior & Life Skills) at Henry Middle School – Leander ISD (2022-01 – Present)

• Managed confidential student records, compliance documentation, and individualized program plans.
• Coordinated meetings, schedules, and communication between administrators, parents, and support staff.
• Maintained detailed documentation and ensured timely completion of required reports and records.
• Tracked progress, attendance, behavioral data, and required documentation for multiple students.
• Responded professionally to parent and staff inquiries while maintaining confidentiality and professionalism.
• Supported onboarding and collaboration of paraprofessionals, support staff, and new team members.
• Utilized Google Workspace, Microsoft Office, and district systems for reporting, communication, and record keeping.

Owner & Operator at Martial Athletes / MASTER INSTITUTE (2016-01 – Present)

• Managed daily administrative operations for a martial arts and fitness business.
• Oversaw onboarding processes, membership documentation, scheduling, and client record management.
• Maintained databases, contracts, certifications, and operational files.
• Coordinated staff scheduling, payroll support, and communication with instructors and clients.
• Handled customer inquiries, conflict resolution, and service-related communication.
• Utilized CRM systems, digital scheduling tools, and online platforms to streamline business operations.
• Created structured systems for organization, workflow tracking, and client retention.

Head Fitness Instructor at Promises Austin (2016-01 – 2020-12)

• Coordinated scheduling and communication with clients and staff.
• Maintained attendance records and monitored program participation.
• Supported documentation and reporting related to client wellness programming.
• Assisted in maintaining organized records and ensuring operational efficiency.

Online Fitness Sales, Customer Service & Operations Support at Mike Chang Fitness LLC (2013-01 – 2014-12)

• Provided customer support for over 10,000 global customers through multiple communication platforms.
• Managed customer accounts, documentation, and CRM databases.
• Assisted with scheduling, customer communication, and issue resolution.
• Generated over $100,000 in online digital content sales through relationship-driven service.
• Used Salesforce, Zendesk, Limelight, and MemberMouse to organize customer information and maintain records.

Sport & Fitness Coordinator at Armed Services YMCA (2011-01 – 2012-12)

• Organized schedules, events, and operational logistics.
• Maintained participant records and administrative documentation.
• Coordinated communication between participants, staff, and leadership.
• Assisted with reporting and compliance-related tracking.

Bachelor of Science in Exercise Sport Science – University of Mary Hardin-Baylor (2011-01)