Chad Lee

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance associate engagement and improve performance.

Inbound Operations Manager - Holley Performance - Bowling Green, KY

(2026-03)

Reported to the Director while overseeing 3 direct salary associates, 4 team leaders and 58 hourly associates across a 500,000 square foot facility

• Reduced overtime by 10% by level loading the inbound delivery times between 1st and 2nd shifts.
• Lead task force to develop Work Instructions for all processes and procedures. Redesigned Work Instruction Document
• Held weekly safety meetings and ensured associate participation. Safety Champion and Train the Trainer
• Proven ability to manage budgets, achieve Key Performance Indicators (KPIs), and control P&L.

Senior Operations Supervisor - O'Reilly's Distribution Center - Buford, GA

(2025-10 - 2026-02)

Managed 3 direct supervisors and 66 hourly reports over a three-shift operation. (Moved to Kentucky – Care for Father)

• Improved Key Performance Indicators which included quality, overtime, lines per hour, Parts per hour, turnover, lowered detention cost, and safety accidents / Incidents.
• Integrated INFOLINK to track operator compliance on PIT which monitors impacts, manages access and optimizes fleet utilization.
• Redesigned Store conveyor lanes to utilize capacity, which reduced overtime by 60%

Operations Manager - FASTPAK SYSTEMS - Buford, GA

(2025-02 - 2025-09)

(Layoff / Closed Facility)

• Supervise operation staff and keep employees compliant with company policies and procedures.
• Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Analyze and report on key performance metrics to senior management.
• Develop and implement strategies to maximize customer satisfaction.

Operations Supervisor - CARDINAL HEALTH - Buford, GA

(2024-06 - 2024-12)

Supervised operations staff of 45 associates and reported back to the Director of operations with a profit/loss margin of 1.2B/year. (Motorcycle accident forced resignation)

• Analyzed and reported on Key Performance Indicator to senior management while improving processes and productivity to lower overtime.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Customer Champion for Children's Healthcare of Atlanta.
• Conducted yearly performance reviews, approved all overtime and maintained Kronos operating system.

Warehouse Manager Inbound - OLLIE'S DISTRIBUTION - Commerce, GA

(2022-12 - 2024-06)

Reported to the Operation Manager while overseeing 2 supervisors, 3 team leaders, and 40 hourly associates in a 1.0 million square foot facility.

• Key Performance Indicators included inventory accuracy, overtime, lines per hour, turnover, and safety.
• Trained and certified associates on MHE equipment (Reach truck, Pacer, Pallet Jack, and Slip reach).
• Implemented work instructions and simplified the stocking and receiving process which improved productivity in both areas.
• Implemented production and quality control systems to proactively identify deficiencies.

Automotive Manufacturing Warehouse Manager - NIFCO - Toccoa, GA

(2018-05 - 2022-12)

Reported to the Director while overseeing 9 direct salary associates, and 97 hourly associates across 2 facilities equaling 350,000 square feet while managing a profit and loss margin of 95M/year.

• Key Performance Indicators include premium transportation cost, inventory accuracy, overtime, on time delivery, supplier score card and safety (recordable injuries).
• Improved Inventory Accuracy from 87% to 98% within one year by implementing a cycle count program.
• Redesigned warehouse layout and travel paths for improved productivity.
• Reduced overtime by 3% by level loading the inbound and outbound shipments.
• Lead task force to develop Work Instructions for all processes and procedures.

Warehouse Manager - Outbound - MSC INDUSTRIAL SUPPLY COMPANY - Mableton, GA

(2001-02 - 2018-04)

Reported to the Director while overseeing 12 direct salary associates, and 150 hourly associates in a 975,000 square foot facility while managing a profit and loss margin of 100 M/year.

• Key Performance Indicators included inventory accuracy, quality, overtime, lines per hour, turnover, transportation cost, and safety.
• Managed all aspects of the procurement of transportation.
• Cut $17k by removing a non-value-add part of the packing process.
• Lowered turnover rate by empowering team with start-up communication meetings and Town Hall sessions.
• Decreased cost by 6% by negotiations between transportation companies and MSC.