Chantal Chevrier

Bilingual Administrative Professional (English/French) with experience supporting federal government departments through contract assignments. Skilled in administrative coordination, document management, data entry, and client service. Recognized for accuracy, confidentiality, attention to detail, initiative, and delivering reliable administrative support in remote and hybrid environments.

Receptionist — Short-Term Contract at Pomerleau (2026 – 2026)

• Provided professional front-desk and receptionist support during a short-term assignment, assisting with day-to-day office needs.
• Took initiative beyond the initial receptionist duties by reorganizing office storage and equipment so materials were more orderly, accessible, and easier to locate.
• Demonstrated adaptability, initiative, attention to detail, and a willingness to improve office organization without requiring extensive direction.

Administrative Assistant & Co-pay at Cencora (2022-06 – 2026-05)

• Managed 100–200 patient document updates daily, maintaining accurate patient assistance program records and database integrity.
• Responded to 100–200 email inquiries and 10+ outbound calls daily from patients, physician offices, hospitals, and healthcare professionals.
• Processed adverse event reports as part of a high-volume patient support program, ensuring timely and accurate documentation.
• Coordinated document filing, mail distribution, and records management, supporting efficient document retrieval and database accuracy.
• Maintained electronic filing systems and supported administrative operations in a fast-paced healthcare environment.

Administrative Assistant and Executive Administrative Assistant at Federal Government Contract Assignments (Various Departments) (2011-12 – 2022-05)

• Provided executive administrative support to senior management, Directors, and Chief Executive Directors across multiple federal government departments.
• Managed executive inboxes, prioritizing and responding to 10–100 emails daily based on urgency, confidentiality, and organizational priorities.
• Coordinated 10–20 meetings daily, preparing agendas, briefing materials, meeting packages, and supporting documentation.
• Coordinated translation requests and document revisions daily, ensuring timely delivery and version control.
• Processed travel arrangements, claims, expense reimbursements, and administrative documentation in accordance with government policies.
• Maintained electronic and physical filing systems supporting multiple offices and confidential government records.
• Handled confidential correspondence and provided administrative support in fast-paced, high-security government environments.

Receptionist at CML Healthcare (2008-01 – 2011-11)

• Managed office supply inventory and coordinated daily incoming and outgoing mail and courier packages.
• Managed front-desk operations while assisting 20–170 patients daily and providing professional service to patients and visitors.
• Answered and directed 20–60 inbound calls daily using a multi-line telephone system.
• Scheduled, rescheduled, and confirmed 20–80 patient appointments daily, maintaining accurate electronic scheduling records.
• Maintained patient files and supported daily office operations through accurate data entry, filing, and records management.

Medical Radiology Technician – Collège Boréal (2006-09 – 2009-06)

Diploma of Secondary Education (DESO) – Collège Notre-Dame (2001-09 – 2006-06)