Charles Lewis

Reliable and organized professional with extensive customer service experience. Proven track record of providing exceptional service to all customers. Possesses excellent communication and problem-solving skills. Committed to delivering quality service and providing a positive customer experience.

Front Desk Associate - Fairfield Inn and Suites by Marriott - Marietta, Ga

(2023-04)

• Responded immediately to guest requests, inquiries and concerns.
• Provided security and control to the front door and retail area of the facility.

Assistant Manager - NCG Cinemas - Marietta, GA

(2021-12 - 2023-04)

• Helped oversee the daily operations of the store, managing staff and inventory.
• Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
• Coached and mentored new employees on company policies and procedures.

Fuel Clerk - Kroger - Marietta, Ga

(2021-12 - 2022-01)

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Sought continuing education opportunities to stay current with industry trends.
• Experienced with social media and communications platforms.

Housekeeping - Cumberland Pediatrics - Marietta, Ga

(2018-07 - 2018-11)

• Troubleshot minor problems and reported larger technical issues.
• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
• Responded quickly to meet customer needs and resolve problems.

High School Diploma - Marietta High School (2021-05)