Charley Cmc

Highly organised administrative & business support professional with strong experience coordinating training activities, onboarding processes, documentation, and digital record keeping. Skilled in managing schedules, preparing learning materials, maintaining accurate records, and supporting teams across remote environments. Known for calm communication, attention to detail, and the ability to manage multiple priorities while ensuring structured, efficient workflows.

Confident using Microsoft Office, Google Workspace, and a range of digital systems to support learning and development programmes.

Administrative & Business Support at Dizzy's Day Nursery (2025-01 – Present)

• Coordinate training sessions, staff development activities and internal meetings
• Support onboarding processes with organised documentation and clear communication
• Maintain accurate digital records, training logs and compliance documentation
• Prepare learning materials, reports and structured written guidance for internal teams
• Manage senior leadership diaries and schedule training, meetings and reviews
• Provide calm, professional communication across email, Teams and phone
• Support projects through research, information gathering and summary preparation

Operations & Administrator at Dizzy's Day Nursery (2017-01 – 2025-01)

• Coordinated staff rotas, internal communication and training-related scheduling to support smooth daily operations
• Supported induction and onboarding processes by preparing structured documentation and ensuring new starters received clear, organised information
• Created reports, guidance documents and training materials used across the team to support learning and consistency
• Maintained accurate digital and paper records, ensuring compliance with organisational standards and regulatory requirements
• Liaised with external agencies, suppliers and internal teams to coordinate training, resources and operational support
• Managed multiple priorities in a fast-paced environment, maintaining accuracy, professionalism and strong attention to detail

NVQ Level 4 in Leadership & Organisational Practice (Children's Services)

NVQ Level 3 in Professional Practice & Compliance (Children's Services)