Charlotte Muthoni

I have been working in transcription and audio recording for over seven years, across financial, legal, medical, and corporate content. I am comfortable in verbatim, intelligent verbatim, and clean-read formats and have spent a good portion of that time cleaning up AI-generated transcripts and working through difficult audio, heavy accents, crosstalk, poor recording quality. More recently I have taken on conversational speech recording and audio data work for AI training projects, and I also coordinate a remote transcription team that operates around the clock.

I take accuracy seriously and I am used to working under tight turnarounds without cutting corners.

Independent Contractor, Financial Transcription at Remoat Teams (2025-11 – Present)

• Transcribe and edit complex financial audio including earnings calls, shareholder meetings, and quarterly investor briefings
• Correct and refine AI-generated transcripts, improving accuracy, grammar, and contextual meaning
• Ensure precise use of financial and corporate terminology with structured, client-ready formatting
• Maintain high-quality output under strict deadlines across high-volume workflows
• Coordinate quality control reviews and provide feedback to junior transcribers

Transcriptionist, Legal Audio at VITAC, a Verbit Company (2022-04 – 2024-03)

• Transcribed multi-speaker legal audio files including depositions, hearings, and court proceedings
• Ensured accuracy of legal terminology, citation formats, and speaker attribution standards
• Maintained strict confidentiality protocols for sensitive and privileged legal information
• Consistently delivered clean transcripts within tight turnaround windows, often same-day
• Achieved and maintained 98%+ accuracy scores across all reviewed submissions

Transcriptionist at TranscribeMe (2022-08 – 2024-02)

• Delivered specialist transcription services across legal, financial, medical, and corporate categories for a diverse client base
• Handled verbatim, intelligent verbatim, and clean-read formats depending on client and document requirements
• Developed proficiency in transcribing varied audio conditions, overlapping speakers, strong accents, low-quality recordings, and technical terminology
• Built a consistent client feedback record centred on accuracy, formatting quality, and reliable delivery
• Applied confidentiality protocols across all client engagements, including NDA compliance and secure file handling

Audio Recording Specialist & Voice Contributor at Speech Data & AI Training Projects (2021-03 – 2022-07)

• Participated in large-scale conversational speech recording projects for AI/NLP training datasets
• Recorded natural, spontaneous dialogue sessions covering a wide range of everyday and domain-specific topics
• Demonstrated active listening, natural conversational flow, and varied speech patterns as required by project briefs
• Ensured audio quality compliance, clear articulation, minimal background noise, proper pacing and tone
• Contributed to speaker diversity datasets with consistent output across accent, register, and speech style guidelines

Freelance Transcriptionist, General & Media at Various Clients (2021-01 – 2022-04)

• Delivered transcription services for podcast producers, journalists, and content creators
• Handled diverse audio formats including interviews, focus groups, and panel discussions
• Developed strong skills in timestamping, verbatim and clean-read formats, and speaker diarization
• Built lasting client relationships through consistent quality and fast turnaround

Audio Data Annotator & Transcriber at Freelance, Data Collection Projects (2019-06 – 2020-12)

• Contributed to speech and audio data collection projects for AI/NLP training datasets
• Recorded, labelled, and transcribed audio samples across diverse accents and speaking styles
• Ensured adherence to project-specific guidelines for tone, pace, and pronunciation standards
• Delivered high daily output volumes while maintaining annotation accuracy above 97%

Transcription & Data Entry Specialist at Local BPO & Administrative Roles (2018-03 – 2019-05)

• Processed audio and written records into structured digital formats for business clients
• Handled transcription of meetings, interviews, and internal briefings for corporate clients
• Supported office data management and ensured document accuracy and version control
• Developed foundational skills in fast and accurate typing (75+ WPM) and audio comprehension