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Charly Martinez

Team Manager

Talent
Dover, KentMember since June 12, 2026
Customer service skillsThorough and a high attention to detailAbility to remain calm in stressful situationsPolite and excellent communication skillsActive listening skillsAdaptable to new duties and settingsTime managementLeadership skills
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Customer service skillsThorough and a high attention to detailAbility to remain calm in stressful situationsPolite and excellent communication skillsActive listening skills

About

I'm a responsible, quality and customer focused person with skills and experience gained within hospitality and catering roles. I have a naturally friendly manner, and excellent communication skills to relate positively with people from all ages and backgrounds. I am self-motivated to complete my tasks on my own, and I am approachable and work well with others.

Highly organised, I can complete my duties to high standards, safely and on time. Now looking to use my skills and experience within a customer facing position.

Experience

Team Manager

(2022-01 - 2024-12)

Within my time as a team manager, I was responsible for the performance management of three food trucks and overseeing the day to day running of the team. This would include daily briefings, conflict resolution and making difficult decisions to ensure we were making a profit. I also managed recruitment and the accounts such as payroll and cashing up the tills each day.

Kiosk operator

(2018-01 - 2022-12)

My role as a Kiosk operator consisted of two different roles. One role was customer facing – I would serve customers their food in a timely manner to ensure that customer satisfaction was always high. The second role was cooking the food. I would ensure that all of the food was cooked to a very high standard, again ensuring that customers satisfaction was of the utmost importance.

Education

Secondary education

Skills

Team Manager

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