Charlynn Mader

Strategic healthcare finance and shared services executive with 25+ years of progressive leadership experience directing system-wide Accounts Payable functions for complex, multi-entity healthcare and commercial organizations. Proven success hiring, developing, and supervising high-performing domestic and global teams while leading high-volume AP functions processing $500M+ in monthly payments for 15,000+ vendors. Recognized for designing scalable Accounts Payable operations that support organizational growth, new entity onboarding, increasing transaction volumes, and technology transformation through ERP implementations, process automation, workflow redesign, and strong internal controls.

Director, Accounts Payable at BAYLOR SCOTT & WHITE HEALTH (2023-01 – 2026-01)

• Directed enterprise Accounts Payable operations supporting 15,000+ active vendors, processing 84,000+ invoices and $500M+ in payments monthly while maintaining a 30-day average payment cycle.
• Provided leadership for onboarding, supervising, coaching and performance management of 60+ shared services team members in India and 13 team members in Dallas, establishing KPIs and performance standards that improved productivity and service delivery.
• Partnered with executive leadership to expand electronic payment strategies, increasing ACH adoption to 98% and implementing an additional virtual card program generating $2M+ in annual rebates.
• Led Accounts Payable initiatives for a major Ivalua ERP upgrade, enterprise imaging implementation, workflow redesign, and multiple automation projects that significantly reduced manual processing.
• Strengthened vendor governance and internal controls by implementing enhanced ACH verification procedures, overseeing IRS TIN matching and vendor sanctions screening, managing 10,000+ annual 1099 filings, and ensuring compliance with unclaimed property and vendor tax regulations.
• Collaborated with Procurement, Finance, Treasury, IT, and strategic vendors to improve payment performance, resolve complex issues, implement summary billing, and enhance vendor relationships.
• Served as the senior escalation point for enterprise-wide Accounts Payable operations, driving continuous process improvements while supporting uninterrupted business and patient care operations.

Manager, Accounts Payable at BAYLOR SCOTT & WHITE HEALTH (2020-01 – 2023-01)

Manager, Accounts Payable at HERITAGE AUCTIONS (2019-01 – 2020-01)

• Redesigned the Accounts Payable Aging Report, resolving programming issues and aligning reporting with the General Ledger Trial Balance to improve financial accuracy.
• Strengthened vendor master governance by implementing IRS TIN matching, segregation of duties, and fraud prevention initiatives.
• Developed reconciliation processes for corporate credit cards, Accounts Payable, accruals, and major system interfaces, improving month-end accuracy and financial reporting.
• Administered the American Express Corporate Card and Concur programs while supporting Great Plains system operations and 1099 compliance.

Director, Accounts Payable at PRIMESOURCE BUILDING PRODUCTS (2017-01 – 2018-01)

• Led the selection and implementation of an enterprise Accounts Payable automation platform, serving as business project lead with internal and external IT teams.
• Redesigned Accounts Payable workflows, eliminating 10 temporary positions and reducing staffing requirements by approximately 20% through automation and process improvements.
• Established KPI-driven performance management that improved productivity and strengthened Days Payable Outstanding (DPO) management.
• Reduced the vendor master from 15,000 to 3,000 active vendors, improving data integrity, minimizing payment errors, and expanding EDI utilization.

Director, Accounts Payable at BUILDERS FIRSTSOURCE (2015-01 – 2017-01)

• Directed Accounts Payable operations with a $5.5M operating budget, hiring, supervising and giving direct support to 5 managers and 80 associates processing 2.4M invoices annually across six ERP systems.
• Expanded centralized Accounts Payable support from approximately 100 to 500 locations, reducing processing costs by 66% while improving customer service and operational efficiency.
• Implemented purchase card and EDI initiatives generating $1.3M in annual rebates and increasing electronic invoice processing from under 5% to over 63%.
• Led multiple ERP conversions and departmental consolidations, successfully transitioning operations to Dallas while supporting the company's public offering.
• Established SOX-compliant internal controls, KPI reporting, audit functions, workflow automation, and executive dashboards supporting senior leadership decision-making.
• Recovered $1.5M through payment recovery and tax reconciliation initiatives while strengthening vendor management and compliance processes.

Manager, Accounts Payable at BUILDERS FIRSTSOURCE (2005-01 – 2015-01)

Manager Accounts Payable at NEIMAN MARCUS (1995-01 – 2005-01)

Department Manager - Lingerie & Bridal at NEIMAN MARCUS (1991-01 – 1995-01)

Assistant Buyer - Gift Galleries & Couture at NEIMAN MARCUS (1981-01 – 1991-01)

Bachelor of Science in Retail Merchandising – Southeastern Louisiana University