Charmese Maclin

Administrative Assistant and Customer Service professional with 5+ years of experience in front desk operations, customer support, scheduling, data entry, and office administration. Recognized for excellent communication, organization, multitasking, and delivering outstanding service in fast-paced environments.

Receptionist / Administrative Assistant at National College (2019-01 – 2023-12)

• Managed front desk and high-volume calls.
• Assisted students with enrollment and scheduling.
• Maintained records and provided administrative support.

Head Cashier / Supervisor at Sprouts Farmers Market (2018-01 – 2019-12)

• Supervised cashiers and schedules.
• Resolved customer concerns.
• Balanced cash drawers.

Lead Preschool Teacher at Discovery Zone Learning Center (2018-01 – 2018-12)

• Supervised classroom and staff.
• Supported daily operations.

Phlebotomy/EKG Technician (Extern) at Cardiovascular Physicians (2017-01 – 2017-12)

• Scheduled appointments.
• Updated records and assisted patients.

Various Roles at Multiple Employers

SRVS, Zaxby's, Caregiver Roles, Aramark

Associate Degree in Medical Assistant – National College