Chasity Cole

Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance practices and standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

ESTIMATOR at CSS Insurance Staffing (2023-09 – 2026-01)

• Gathered cost and material data for accurate and up-to-date information on material and labor costs.
• Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
• Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
• Maintained strong attention to detail while managing multiple projects in a fast-paced environment, ensuring timely delivery of high-quality work.

CLAIMS PROCESSOR at Gulf Coast Claims Adjusters (2020-02 – 2023-08)

• Worked productively in fast-paced environment to process large volumes of claims.
• Researched and analyzed complex claims to determine steps and possible outcomes.
• Updated claims system to track claim status and provide relevant information to other departments.
• Managed workload and priorities to meet claims processing meet deadlines.

RURAL MAIL CARRIER at United States Post Office (2016-05 – 2020-01)

• Delivered mail on prescribed route while processing money orders and stamp purchases in the field.
• Maintained records on customers with mail forwarding and change of address requests.
• Distributed items on time and to correct locations for punctual, professional mail services.
• Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.

ASSISTANT FINANCE MANAGER at Local Finance (2013-03 – 2016-05)

• Processed invoices and contacted appropriate parties for timely payment receipt.
• Reviewed documentation and identified financial discrepancies where applicable.
• Trained new and existing staff members in various financial procedures to prepare for job requirements.
• Improved financial reporting accuracy by streamlining processes and implementing automated systems.

Associate of Arts in General Studies – George C Wallace Community College - Dothan