Chasse H

Energetic and polished hospitality professional with 8+ years of experience in bartending, upscale guest service, luxury hospitality, and high-volume food & beverage environments. Recognized for creating welcoming guest experiences while maintaining professionalism in fast-paced settings. Skilled in beverage service, sales, VIP hospitality, and relationship-building with guests and members.

Seeking a Beverage Cart Attendant, Golf Cart Girl, or Country Club Hospitality role where strong communication, presentation, and hospitality expertise can contribute to an exceptional member experience.

Head Server & Bartender - Pier 88 - Chattanooga, TN

(2018-01)

Deliver high-end customer service in a fast-paced restaurant and bar environment.

• Build strong guest relationships and maintain a welcoming atmosphere for repeat clientele.
• Train and mentor new employees on hospitality standards and service procedures.
• Manage beverage service, inventory, restocking, and cleanliness standards.
• Create seasonal drink specials and assist with event preparation and décor presentation.
• Handle cash transactions accurately while maintaining professionalism under pressure.

Bartender & Waitstaff - Drury Hotels & Plaza - Chattanooga, TN

(2023-01 - 2024-12)

Provided exceptional hospitality and beverage service to hotel guests in a fast-paced lounge setting.

• Prepared cocktails, handled food orders, and maintained high guest satisfaction scores.
• Upsold premium beverages and specials to increase nightly sales.
• Maintained cleanliness, inventory organization, and cash balancing procedures.
• Assisted with banquet events, happy hour service, and VIP guest accommodations.

Server - Twin Peaks - Chattanooga, TN

(2023-01 - 2024-12)

Delivered attentive guest service in a fast-paced, high-volume restaurant environment.

• Maintained outdoor patio sections and assisted with special events and peak-hour hospitality service.
• Built strong customer relationships through friendly communication and efficient service.
• Handled food and beverage orders while maintaining professionalism and teamwork.

Beauty Advisor - Sephora - Chattanooga, TN

(2023-01 - 2024-12)

Delivered personalized customer experiences while meeting and exceeding sales goals.

• Built strong client relationships through communication and product recommendations.
• Maintained polished visual presentation and merchandising standards.
• Handled cash transactions, online pickups, and inventory organization.

Lead Cashier / Key Holder - Victoria's Secret - Chattanooga, TN

(2016-01 - 2017-12)

Supported store operations, merchandising, and customer service.

• Managed opening/closing duties and handled customer transactions.
• Maintained organized and visually appealing sales floor presentation.

Associate of Science - Psychology - Chattanooga State Community College