Chelsea Wilson

Detail-oriented and results-driven healthcare professional with experience in patient access, registration, and front-end revenue cycle operations. Proven ability to lead teams, improve workflow efficiency, and ensure compliance with healthcare regulations. Strong background in patient satisfaction, insurance verification, and staff training. Seeking to leverage leadership skills in a Patient Access Supervisor role.

Financial Counselor at Ensemble Health Partners (2025-10 – Present)

• Conducted financial assessments for patients to determine eligibility for assistance programs.
• Educated patients on financial options and payment plans available through healthcare services.
• Collaborated with healthcare teams to streamline patient intake and financial counseling processes.
• Maternity Registration
• Accurate insurance verification

Patient Access Representative at Ensemble Health Partners (2025-04 – 2025-10)

• Registered patients, verified insurance, and collected co-pays
• Maintained accurate patient records in EMR systems
• Assisted with appointment scheduling and patient inquiries
• Provided excellent customer service in a fast-paced healthcare setting

Stay at Home Mom at Stay At Home Mom (2013-05 – 2025-04)

Medical Technician at Emeritus Senior Living (2010-03 – 2013-05)

• I assisted residents and administered their medications.
• Conducted routine health assessments for residents in assisted living facilities.
• Collaborated with nursing staff to ensure accurate medication administration.
• Maintained detailed records of patient care and treatment protocols.

Medical Technician, Memory Care Supervisor at Southern Oaks Nursing Home (2007-01 – 2010-12)

• Administered medications to residents following prescribed schedules and safety protocols.
• Conducted routine health assessments to monitor residents' vital signs and overall condition.
• Assisted in training new staff on proper medical procedures and equipment usage.
• Communicated effectively with residents and families regarding care updates and needs.

CRCR in Certified Revenue Cycle Representative – HFMA (2025-05 – 2027-05)

Medical Billing And Coding – Penn Foster College (2024-09)