Cheri Joaquin

Dedicated and compassionate Medical Assistant with over 10 years of experience providing both clinical and administrative support in fast-paced healthcare environments. Skilled in patient care, insurance verification, EMR management, and front desk operations. Recognized for strong organizational skills, professionalism, and the ability to ensure smooth daily operations while delivering excellent patient experiences.

Medical Assistant / Administrative Assistant - Dr. Bijan Sadrnoori, M.D.

(2013-03)

Consistently recognized for maintaining efficiency in a busy practice setting.

• Greet and check patients in/out, verify medications, and update medical records.
• Manage insurance verification, referrals, and appointment scheduling.
• Process and assign incoming EMR faxes, ensuring accurate documentation.
• Support physicians in minor office procedures, injections, and wound care.

Patient Care Assistant / Billing - Holy Family Hospital

(2012-03 - 2013-03)

• Collected and recorded patient vital signs; verified insurance coverage.
• Coordinated referrals and appointment reminders for patients.
• Maintained accurate EMR updates and assisted with scheduling workflows.

Caregiver - Opportunity Works

(2010-08 - 2012-02)

• Supported children and adults with daily living activities and personal development goals.
• Provided emotional support and conflict resolution in challenging situations.
• Documented progress and collaborated with care teams on individual growth plans.

Cosmetics Sales Representative - Nordstrom

(2008-05 - 2010-06)

• Delivered personalized customer service while exceeding daily sales goals.
• Educated clients on skincare and cosmetic products, assisting with selections.
• Handled transactions, pricing adjustments, and inventory management.

Cosmetology Certification - Cosmetology - Lowell Academy Hair Styling Institute (2013)

High School Diploma - Health Occupations Program - Whittier Regional Vocational High School (2006)