Cherno Bah

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Customer Service Representative - Saks Fifth Avenue - Atlanta, GA

(2021-07)

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Server/Server Shift Leader - Pappadeaux Seafood Restaurant - Jimmy Carter Blvd, GA

(2018-06 - 2020-09)

• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Took orders from customers accurately and in a timely manner.
• Delivered food orders promptly and courteously.

Security Officer - Blue Triton - Atlanta, GA

(2015-03 - 2017-07)

• Monitored surveillance cameras and responded to suspicious activity.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Assisted in the development and implementation of security policies and procedures.

High School Diploma - Meadowcreek High School (2017-07)