Chetana Prakash
IT Sr. Scrum Master
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About
Scrum Master and Certified Agile Coach with over 4 years of hands-on expertise in deploying Cloud Security, IAM and PAM solutions (DSPM, CyberArk, SailPoint), and 10+ years of experience as a Business Analyst across high-tech, consulting, and retail industries. Skilled in Agile and Waterfall SDLC methodologies, with a strong track record of facilitating team performance, project delivery, and stakeholder engagement. Adept at driving compliance, auditing, and security initiatives with sharp analytical and communication skills.
Experience
Senior IAM Analyst / Scrum Master / Team Coach
MetLife | Jun 2022 – Present | Cary, NC
- Led PI Planning, system demos, Inspect & Adapt workshops
- Coached Agile teams and improved sprint delivery capacity
- Facilitated Agile adoption retrospectives for leadership
- Enabled backlog development in collaboration with product and engineering teams
IAM Analyst – CyberArk & SailPoint
MetLife | Feb 2020 – May 2022 | Cary, NC
- Onboarded privileged accounts into CyberArk, managed Safes and AD approvals
- Guided development teams through IAM onboarding
- Performed QA, UAT, and lifecycle event testing for entitlement management
- Addressed audit requirements and regulatory compliance
IAM Analyst – Audit & Risk Operations
MetLife | Mar 2018 – Jan 2020 | Cary, NC
- Led IT audit facilitation and risk mitigation strategies using RSA Archer
- Delivered identity management metrics and training programs
- Managed access provisioning and mailbox queries under CPAM
IAM Analyst – Access Governance
MetLife | Jul 2017 – Mar 2018 | Cary, NC
- Implemented control policies and automation strategies for access management
- Supported audits and ensured accurate access review documentation
Education
Bachelor of Commerce (BCom)
Osmania University | Accounting and Economics | 1994 – 1997