Cheyenne F.

Certified Salesforce Administrator skilled in workflow optimization, CRM management, and scalable solutions. Re-entering the workforce with 600+ hours of Trailhead training and hands-on experience in automation, AI integration, and Lightning Experience. Proven problem-solver with a background in policy advocacy, administration, and leadership, eager to contribute to a growth-oriented team.

Policy Council Member - BCESC HEAD START

(2024-12)

• Oversee financial reports and expenditures to ensure fiscal accountability and compliance.
• Approve personnel updates and monitor program governance policies.
• Review federal compliance timelines and program initiatives to support continuous improvement.

Administrative Assistant - Hope Foundation Services, Cameroon - Cameroon

(2021-07 - 2022-08)

• Aligned organizational goals with regional needs and served as a primary liaison for stakeholders and the local community.
• Conducted a feasibility study on establishing a local feed mill to improve access to livestock feed and reduce reliance on distant urban suppliers.
• Coordinated the relaunch of fishery and animal husbandry projects to boost income and support operations.

Student Librarian - The ICT University, Cameroon - Cameroon

(2017-03 - 2019-12)

• Cataloged and classified library materials by assigning codes, shelving inventory, and maintaining records in a database
• Managed book circulation by processing checkouts and returns, maintaining accurate borrower records
• Supported daily library operations by organizing resources, assisting users with inquiries, and maintaining orderly shelving.

Youth Group Center President - Cameroon Youths for Jesus, Yaounde - Yaounde, Cameroon

(2012-10 - 2014-10)

• Led and managed 30 to 40 youths through annual goal-setting to make sure their objectives and execution lined up with mission priorities.
• Coordinated youth programs and events near a university, scheduling activities and managing resources to increase participation.
• Primary contact for members: provided support, communicated updates, and gathered feedback to enhance engagement.

Salesforce Administrator - Salesforce Administration - Per Scholas (2025-11)

MBA - Business Administration - The ICT University, Cameroon (2019-12)

B.S. - Geology - University of Buea, Cameroon (2008-12)