Elderly Caregiver at Self-employed (2025-11 – Present)
Providing compassionate home care to elderly clients including medication administration, personal care, and safety monitoring.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Developed strong relationships with clients based on trust and respect.
- Responded quickly in emergency situations in a calm manner.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Respected the privacy, dignity and confidentiality of each client served.
- Improved patient outlook and daily living through compassionate care.
- Reported concerns to nurse supervisor to promote optimal care.
- Administered medications according to care plans and client needs.
- Maintained a clean and safe living environment for clients.
- Documented client care activities in daily logs for monitoring purposes.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Stay at Home Mom at Self-employed (2021-11 – 2025-11)
Focused on childcare and household management while raising two children.
- Stayed at home with oldest child and continued until daughter was old enough to attend daycare.
- Managed household administration and daily activities for family.
Merchant Sales Representative at C-Payment Services (2017-09 – 2020-02)
Developed merchant relationships and educated clients on payment processing solutions.
- Developed relationships with merchants to understand payment service needs.
- Educated clients on payment processing solutions and services offered.
- Managed client accounts, ensuring accurate information and timely updates.
- Provided ongoing support for merchant inquiries and technical issues encountered.
- Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
- Negotiated contracts with vendors, suppliers and other business partners.
- Maintained accurate records of customer interactions and transactions for future reference.
- Monitored changes in industry regulations that could impact the sale of merchant services products.
- Ensured compliance with applicable laws, regulations, and policies related to merchant services transactions.
- Responded promptly to inquiries from merchants regarding their accounts or payments.
- Provided guidance to merchants on how to set up payment processing systems.
- Generated reports detailing progress towards achieving sales goals.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
Server/Hostess at Hooters (2016-01 – 2016-05)
Provided excellent customer service in a high-volume restaurant environment.
- Provided excellent customer service to enhance guest experience and satisfaction.
- Upsold menu items to enhance guest dining experiences and increase sales.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
Cashier at Soulman's Bar-B-Que (2012-10 – 2013-02)
Managed cash transactions and customer service at busy BBQ restaurant.
- Processed customer transactions accurately and efficiently at busy BBQ restaurant.
- Maintained cleanliness and organization of cash register area throughout shifts.
- Assisted customers with menu selections and special requests during peak hours.
- Issued receipts, refunds, credits or change due to customers.
- Followed health and safety guidelines to maintain a safe dining environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
