Remote Intake Specialist - Bush & Bush Law Group - Dallas, TX (Remote)
(2025-03 - 2025-12)
- Conducted high-volume client intakes via phone and virtual platforms for personal injury matters. Screened prospective clients, gathered detailed accident and injury information, and determined case eligibility.
- Entered and maintained accurate client data within case-management systems. Scheduled attorney consultations and ensured seamless handoff between intake and legal teams. Delivered compassionate, client-centered communication while maintaining confidentiality and compliance standards.
Legal Assistant - Thomas J. Henry Personal Injury Lawyers - Houston, TX
(2024-10)
- Claims Assessment: Assess the details of personal injury claims, including the severity of injuries, medical reports, and accident details.
- Determining Liability: Analyze accident reports, medical records, and other evidence to determine the potential for compensation. Communication and negotiation client interaction. Work with insurance companies, claimants, or opposing parties to negotiate fair settlement amounts without going to court, while liaising with medical professionals to understand the extent of injuries and treatment costs.
- Claim Filing: Assist clients in filing claims with their insurance companies and handle related paperwork. Communicate with insurance adjusters to ensure proper evaluation and settlement of the claims. Conduct preliminary investigations into the accident, which could include speaking with witnesses, gathering evidence, and reviewing relevant data (e.g., police reports, CCTV footage). Assessing Damages: Evaluate the financial and emotional impact of the injury on the client, including medical cos
- Preparing documentation for settlement: Ensure that all terms and agreements are properly documented and clients fully understand settlement terms.
- Client Follow Up: CRM updates such as FILEVINE, CLIO, ADVOLOGIX, MYCASE
Employment Retention Coordinator - Downtown Women's Center - Los Angeles, CA
(2023-01 - 2024-05)
- Drafted and created resumes.
- Curated mock employment interviews
- Maintained human resources administrative duties including benefits, retention and onboarding for new employees + graduation program for participants
Paralegal - Bader Scott Personal Injury Lawyers - Atlanta, GA
(2022-07 - 2022-11)
- Conduct client interviews over the phone or in person.
- Provide counsel and advice under attorney supervision.
- Organize and maintain intake and referral streams;
- Work effectively as part of a team, including pro bono and staff attorneys, support staff, and partner organizations.
Legal Intern - San Diego City Attorney's Office - San Diego, CA
(2020-09 - 2021-05)
- Ran conflict checks, opened new client matters and engagements
- Filed complex court documents utilizing the correct electronic filing applications.
- Scheduled client meetings, and communicated with clients information as necessary.
- Assisted with billing/client invoices, and maintained electronic and paper client files.
- Sent emails on behalf of court cases to investigators and other surrounding districts, and traveled to and from the local courthouse for different casefiles.
- Scheduled calls, managed calendars, and created agendas for investigators and attorneys.
Investigative Intern - Juvenile Public Defender's Office - San Diego, CA
(2019-10 - 2020-05)
- Managed court files, and provided front line reception for new clients.
- Prepared presentations using Microsoft Office and Excel applications.
- Obtained specific classified information, and advocated for the shortening of Client Sentences.
