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Chrasandra Reeves

Strategic Operations Leader • Organizational Effectiveness • Executive Partnership & Cross-Functional Leadership

Talent
Boston, MA 02368Member since August 21, 2026
Strategic Operations & Organizational AlignmentExecutive PartnershipCross-Functional LeadershipSystems Design & Process ImprovementStakeholder & Coalition ManagementOrganizational Change ManagementData Infrastructure & ReportingBudget & Resource ManagementTeam Culture & EngagementProject ManagementFacilitation & Adult LearningMission-Driven Nonprofit Operations
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Strategic Operations & Organizational AlignmentExecutive PartnershipCross-Functional LeadershipSystems Design & Process ImprovementStakeholder & Coalition Management

About

Systems-oriented organizational leader with 20+ years of experience driving strategic alignment, operational effectiveness, and cross-functional execution across complex, mission-driven environments. Trusted partner to senior leaders — skilled at translating vision into coordinated action, designing operational rhythms that strengthen collaboration and accountability, and serving as the connective tissue across teams, stakeholders, and priorities. Proven track record managing high-stakes multi-stakeholder partnerships, building data and reporting infrastructure, leading coalitions, and creating organizational conditions where people and programs thrive.

Deeply committed to educational equity and community-centered leadership.

Experience

Deputy Director, Sexual & Reproductive Health - DotHouse Health - Dorchester, MA

(2023-07 - 2026-05)

  • Partnered with senior leadership to set and execute organizational strategy for SRH services, translating regional priorities into operational plans and program delivery systems.
  • Served as the operational and strategic lead for SRH grant portfolio — managing budgets, ensuring compliance, and reporting outcomes to funders and leadership.
  • Build and maintain program quality dashboards and data infrastructure, synthesizing feedback and outcomes to inform iteration, accountability, and executive decision-making.
  • Cultivated and sustained 20+ partnerships with city and state stakeholders, functioning as a key external-facing representative of DotHouse's SRH strategic priorities.
  • Led cross-functional collaboration with marketing, clinical, and community teams to design and execute annual outreach and communications strategies.

Program Manager - Cambridge Health Alliance - Cambridge, MA

(2020-07 - 2023-07)

  • Served as the operational hub for a 15+ person program team — designing systems, facilitating planning processes, and ensuring alignment and follow-through on organizational goals.
  • Built and managed shared operational infrastructure including referral databases, tracking systems, and reporting tools that strengthened team coordination and decision-making.
  • Functioned as strategic liaison to the Malden Housing Coalition — representing organizational interests, facilitating cross-sector alignment, and authoring annual coalition reports.
  • Co-led grant writing efforts, synthesizing program data and stakeholder needs into compelling proposals that secured funding for social needs programming.
  • Championed organization-wide Social Determinants of Health awareness — designing adult learning experiences and driving adoption of new institutional practices.

Managing Director, Programs & Relationships - Health Leads - Boston, MA

(2017-09 - 2020-07)

  • Managed a cross-functional program team, building the relational and operational infrastructure needed to deliver high-quality services and sustain community partnerships.
  • Designed and facilitated staff professional development experiences, cultivating team culture, shared norms, and organizational effectiveness.
  • Collaborated across teams to manage planning cycles, drive execution toward milestones, and secure contract renewals through strong stakeholder relationships.

Program Manager / Administrator - Rogerson Communities Adult Day Health - Boston, MA

(2015-09 - 2017-09)

  • Oversaw full scope of program administration including daily operations, budget management, staff scheduling, compliance monitoring, and vendor coordination.
  • Recruited, hired, trained, and onboarded all staff — creating onboarding systems that ensured operational continuity and team readiness.

Program Manager – Nursing Assistant Training - American Red Cross - Cambridge, MA

(2013-08 - 2015-08)

  • Directed multi-site operations across Massachusetts, managing instructor coordination, scheduling, and administrative systems to sustain ~200 monthly program enrollments.
  • Reported program outcomes and marketing strategy to national leadership, serving as the regional operational lead in a complex, matrixed organizational structure.

Education

Master of Health Administration - Suffolk University (2000)

Bachelor of Arts - Sociology - Emmanuel College (1992)

Certificate - Social Work - Quincy College (2026)

Certificate - Maternal & Child Health - Boston University School of Public Health (2003)

Skills

Strategic Operations LeaderOrganizational Effectiveness

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