Chris Maisto

Transformation executive with 20+ years turning high-stakes strategy into operating capability. Leads AI from use-case discovery and governance through data foundation, systems integration, adoption, and measurable value. Trusted by C-suite and PE sponsors to direct transaction-critical carve-outs, global business-systems portfolios, supply-chain recovery, and regulated life-sciences transformation.

AI & Systems Delivery Partner - TechTorch

(2025-10)

• Lead an AI-transformation portfolio spanning strategy, data foundations, agentic workflows, commercial operations, business systems, and enterprise delivery.
• Pre-clinical biotech intelligence layer: Originated and lead a secure Azure-based AI/data transformation connecting governed internal and external data to four standalone agentic capabilities-Market Lens finds opportunities; Design Space Engine selects experiments; Analytical Throughput runs and qualifies them; and Operations Watchtower reports results-while keeping Discovery and Development firewalled.
• Scientific AI-workflow adoption: Mobilized all 15 employees and led a six-person AI/data engineering team; validated savings of 1-1.5 hours daily for each of six scientists -1,500-2,250 hours annually.
• Agentic commercial operations: Architected AI lead generation, deal desk, CPQ, reporting, exception management, ARR, whitespace, and executive-visibility workflows across Salesforce, data, and enterprise system.

Principal, Systems & Transformation - Sideways8

(2021-03 - 2025-10)

• Founded a transformation consultancy delivering PE value creation, enterprise systems, supply-chain recovery, commercial operations, and portfolio operating models.
• Global PE-backed carve-out: Directed a $60M-$80M, 180-person matrixed portfolio; launched the cloud/SaaS operating platform in 10 months, avoided a $40M penalty, and resolved 185 of 186 launch tickets within 24 hours.
• MRP and multi-3PL recovery: Led a six-month transformation across approximately 40,000 items, owning strategy, design, staffing, technical delivery, cutover, and governance across demand planning, inventory, EDI, and logistics.
• SAP logistics transformation: Stabilized a separate 150-person program spanning nine workstreams, 14 business process designs, executive readiness, testing, governance, and change.
• AI-powered Consultant OS: Built and launched an AI-native SaaS beta that converts fragmented market signals into a verified executive-opportunity pipeline; integrating discovery, scoring, intelligence, outreach, and CRM.

VP, GTO Transformation - Dell Technologies

(2019-01 - 2021-03)

• Led global life-sciences transformation across AI-ready data foundations, enterprise platforms, infrastructure, clinical innovation, and regulated delivery.
• Enterprise platform strategy: Developed a five-to-seven-year, $350M plan to consolidate 17 SAP landscapes to four and shift 50% of workloads toward public/private cloud across 16 workstreams.
• Transformation governance: Built and led a 40-person PMO across cloud, infrastructure, applications, architecture, and service delivery.
• AI-enabled clinical innovation: Shaped IoT/edge-enabled distributed trials, decentralized data collection, value-stream improvement, supply-chain modernization, and regulated operating-model change.

Senior Director - PricewaterhouseCoopers (PwC)

(2018-01 - 2019-01)

• Led enterprise transformation, digital product, and go-to-market programs connecting strategy, product, engineering, analytics, operations, and adoption for global clients and the firm.
• Built a $597M transformation pipeline by applying PwC's Business-Experience-Technology methodology to executive pursuits spanning digital products, sales transformation, and IoT.

Client Project Delivery - Trianz Consulting

(2016-10 - 2018-01)

• Led cloud, data, IoT, and Smart City programs from strategy through launch, aligning architecture, engineering, business continuity, change, and executive governance.
• Directed an enterprise AWS migration and infrastructure modernization for a 45,000+ employee organization, integrating security, release readiness, and cross-functional delivery.

Digital Transformation Executive, Mobility - Accenture

(2015-04 - 2016-04)

• Directed an SAP-integrated product launch that reduced order-to-cash from six months to one week.
• Reframed and relaunched a mobility-as-a-service offering, aligning product, commercial, SAP, and delivery teams around a scalable market proposition.

Delivery Partner - Truphone

(2013-10 - 2015-04)

• Joined as North American employee #3; led regulated communications transformation across 25+ countries and helped generate $24M in new service revenue.
• Built the North American delivery model for Tier 1 financial institutions, converting complex cross-border requirements into repeatable operating and service framework.

M.S. - Technology Management - Columbia University (2018 - 2018)

B.S. - Organizational Leadership - Northeastern University (2011 - 2011)