Chris Scrima

Advanced studies in business and restaurant management with over 17 years of multi-unit restaurant and food service experience. Versed in Profit & Loss and budget focus. Knowledge of federal, state, and local regulations and laws relating to employment and labor practices, Equal Employment Opportunity and wage and hour compliance.

Skilled in recruiting, interviewing, selection practices, training, and developing crew and management. Superb leadership and supervisory practices with effective verbal and written communication skills, accounting skills, time management skills, organizational skills, and computer skills. Problem solving, decision-making and conflict-resolution skills.

Serve

Safe certified.

Director Concourse B1 - Jersey by the shore (JBTS) - Newark Airport, NJ

(2021-01)

• Built relationships with Airport management, TSA, Police, Border patrol, and all shop owners.
• Hold all GM accountable for all aspects of operations.
• Schedule managers to zones to ensure a leader-decision maker is on site at all hours of operations.
• Provide management and restaurant staff with support, coaching, and encouragement needed to achieve business goals.
• Reads and understands financial and operational data to monitor progress toward goals and assign associates to meet these objectives.
• Regularly meets and collaborates with Regional Manager about issues, decisions, people, and strategy then communicates leadership goals and vision to zone leaders.

General Manager – Multi-Unit - Green Beans Coffee Company - Newark Airport, NJ

(2014-01 - 2021-12)

(Lost Bid)

• Create and communicate a sense of purpose or vision for self and team consistent with Green Beans Company goals and mission.
• Consistently achieve store goals and the development, execution, of store performance goals.
• Built strong Management team thru extensive training programs.
• Demonstrate a high level of competency in market knowledge, positive influence on team building, and leadership.
• Strategically solve problems on daily operations and focus on time management while maintaining and nurturing positive relations with Port Authority, TSA, and Airport Management team.

District Manager - Fordy's Restaurant Corporation - Nanuet, NY

(2005-01 - 2014-12)

(sold units)

• Directed 4 restaurants and operating managers in achieving profit/loss objectives.
• Developed strategies, programs, and promotions to increase cover counts.
• Coordinated training and motivational programs.
• Reviewed store environment and key business indicators to identify problems, concerns, and opportunities to coach and improve management teams.

Training store General Manager - Friendly's - Pompton, NJ

(2001-01 - 2005-12)

(chapter 11)

• Responsible for aspects of restaurant and training related functions, systems, and processes.
• Achieved outstanding guest service, built sales, and provided sound cost controls.
• Various HR functions: On boarding, payroll, time clock maintenance, hiring crew and management complaints or concerns.