Distribution Site Manager - The Tile Shop - Ridgeway, United States
(2013-03 - 2026-06)
- Managed daily site operations including inventory control, receiving, shipping, transportation, maintenance, and manufacturing for a 230,000 sq. ft. facility.
- Partnered with corporate leadership to execute strategic distribution initiatives, ensuring alignment with company goals and operational objectives.
- Led, coached, and developed a team of 50+ employees, including department managers, supervisors, and associates, fostering a high performance culture focused on safety, productivity, and customer service.
- Conducted performance evaluations, provided ongoing training, and implemented development plans to improve employee engagement and performance.
- Managed KPIs to identify trends, drive operational improvements, and achieve performance goals.
- Navigated teams through organizational changes and process improvements.
- Reduced operational costs through vendor negotiations and process improvements, enhancing overall company profitability.
- Accountable for site P&L performance and implemented cost control initiatives to improve margins.
- Increased warehouse space utilization through strategic slotting and layout improvements.
Shipping Supervisor - The Tile Shop - Ottawa Lake, United States
(2009-03 - 2013-03)
- Supervised a team of 15+ shipping associates, improving productivity substantially within six months.
- Effectively coached and trained a team of material handlers to consistently achieve over a 99% order pulling accuracy rate.
- Analyzed KPIs such as on-time shipping, productivity, and order accuracy to drive continuous improvement.
- Streamlined shipping processes to cut order fulfillment time by over 15%.
- Managed inventory flow and coordinated logistics, handling over 40 FTL shipments and 100 LTL and partial shipments per week.
- Managed outbound freight activities, including carrier scheduling, dock management, and shipment prioritization while maintaining over a 98% on-time delivery rate.
Material Handler Lead - The Tile Shop - Ottawa Lake, United States
(2005-07 - 2009-03)
- Coordinated daily workflow assignments and monitored productivity to meet operational and shipping deadlines.
- Loaded, unloaded, and transported materials safely and efficiently throughout warehouse.
- Operated forklifts, reach trucks, and order pickers, and other equipment in compliance with safety standards.
- Conducted cycle counts and inventory audits.
- Trained, coached, and mentored new and existing team members on warehouse procedures, safety standards, and equipment operation.
