Chris Valencia

Senior DevOps Engineer with 9+ years of experience building and supporting secure cloud, Linux, container, and hybrid infrastructure across banking, technology, and pharmaceutical environments. Skilled in AWS, Azure, Kubernetes, Docker, Terraform, Ansible, Jenkins, GitLab CI/CD, Python, Bash, and Java. Experienced in Infrastructure as Code, DevSecOps, observability, incident response, high availability, and disaster recovery, with a strong record of improving reliability and deployment efficiency.

Senior DevOps Engineer / Cloud Architect at BANK OF AMERICA (2021-10 – Present)

• Modernized CI/CD for 20+ CashPro applications by optimizing Jenkins pipelines and implementing GitHub Actions, reducing deployment time by 35% while improving release consistency and productivity.
• Automated AWS and Azure infrastructure using Terraform and Ansible Tower, standardizing Infrastructure as Code across environments and reducing provisioning time from 4 hours to 30 minutes.
• Built cloud-native platforms on Amazon EKS using Docker, Kubernetes, and Helm, implementing rolling updates, autoscaling, RBAC, and health checks to improve scalability and availability.
• Developed AWS Lambda services and automated cloud operations using Python and Bash, integrating API Gateway, IAM, CloudWatch, and S3 to streamline event-driven workflows.
• Integrated SonarQube, SAST, DAST, dependency analysis, and container image scanning into CI/CD pipelines, improving application security and reducing high-risk production vulnerabilities by approximately 30%.
• Implemented observability with CloudWatch, Prometheus, Grafana, Datadog, Splunk, and OpenTelemetry, developing dashboards and proactive alerting that reduced MTTR by approximately 25%.
• Automated Linux administration, certificate management, backup validation, health monitoring, and operational reporting using Python, Bash, and REST APIs, improving platform stability and efficiency.
• Led production incident response, root cause analysis, disaster recovery testing, and architecture reviews while mentoring engineers and collaborating with development, security, and platform teams.

DevOps Engineer / Azure Cloud Engineer at DELL TECHNOLOGIES (2019-03 – 2021-09)

• Supported cloud platform automation for 50+ VMware and Kubernetes workloads across VMware Cloud Foundation, VxRail, and Linux environments, improving infrastructure reliability and operational efficiency.
• Developed Azure DevOps YAML and Jenkins pipelines for Java and Node.js applications, automating builds, testing, artifact management, and production deployments using Maven, Gradle, Nexus, and Artifactory.
• Provisioned AWS infrastructure using Terraform and Ansible, deploying VPC, EC2, IAM, RDS, Auto Scaling, and CloudWatch resources through reusable Infrastructure as Code modules.
• Enhanced disaster recovery, backup validation, and production support processes, reducing recovery time by approximately 25% through automation and operational improvements.

Linux Administrator at ALLERGAN (2017-09 – 2019-02)

• Administered Linux infrastructure supporting 100+ enterprise web applications and middleware services integrated with the Sitecore digital platform across development, testing, and production environments.
• Automated server provisioning, configuration management, security hardening, patch management, and routine administrative tasks using Python and Bash, improving operational efficiency and configuration consistency.
• Supported Java application deployments using Jenkins, Maven, Nexus, Tomcat, JBoss, and Bitbucket, troubleshooting build and deployment issues while improving release reliability and reducing manual effort.
• Performed production support, performance tuning, certificate management, system monitoring, log analysis, and troubleshooting to maintain secure, stable, and highly available Linux environments.

Bachelor's Degree in Applied Mathematics – John Jay College, City University of New York (2012-09 – 2016-12)