Christa Glatz

Registered Nurse with 16+ years of clinical and healthcare experience, including 6+ years as a Field Clinical Educator in pharmaceutical and specialty rare disease settings. Expert in translating complex clinical and scientific data into actionable, patient-centered education for healthcare professionals, adult and pediatric patients, and caregivers. Proven success managing multi-state territories (11 states + DC), supporting caseloads of up to 175 specialty therapy patients, and consistently achieving 100% of quarterly KPI goals.

Skilled in injectable device training, motivational interviewing, adverse event reporting, and cross-functional collaboration. Equally adept at medical device clinical application, education, and adoption support with hands-on experience educating HCPs and patients on specialty delivery systems in real-world, field-based environments.

Field Clinical Educator - Inizio Engage - 11-state + DC territory (NC, VA, WV, MD, CT, DC, OH, IN, KY, MI, FL)

(2022-01)

Manage a 11-state + DC territory (NC, VA, WV, MD, CT, DC, OH, IN, KY, MI, FL), delivering field-based education on a weekly growth hormone deficiency (GHD) injectable to healthcare professionals, patients, and caregivers across pediatric and adult rare disease populations.

• Provide hands-on training on the proprietary auto-injector device educating patients and caregivers on injection technique, device handling, site rotation, troubleshooting, and adherence.
• Device injectable system encompassing device mechanism of action, proper assembly, auto-injector operation, injection training, device safety monitoring, and patient adherence support.
• Developed and executed individualized education strategies tailored to HCPs, adult and pediatric patients, and institutions across diverse geographic and regulatory environments.
• Conducted virtual and in-person training sessions, optimizing scheduling to maximize territory coverage, reach, and educational impact.
• Built and maintained strong relationships with key stakeholders: physicians, APPs, nurses, pharmacists, and office staff to enhance product knowledge, device proficiency, and adherence to clinical best practices.
• Provide disease state and approved product related educational support to Healthcare Professionals and patients/caregivers as agreed by the client and Regional Account Manager.
• Monitored regional performance metrics and KPIs to evaluate the success of educational initiatives and adjusted strategies to ensure consistent goal attainment across all states.
• Co-founded the Sunshine Committee to strengthen employee engagement and team cohesion across a geographically dispersed workforce.
• Collaborated with cross-functional teams, including medical, commercial, and patient services, to align educational efforts and optimize patient support and product adoption.

Immunology Nurse Ambassador - IQVIA

(2019-09 - 2021-12)

• Managed a caseload of up to 175 patients across three specialty immunology therapies, providing individualized education on treatment initiation, disease management, and medication adherence.
• Utilized motivational interviewing techniques to identify and address knowledge gaps related to insurance/benefits, diagnosis, and prescribed therapies.
• Delivered comprehensive telephonic and virtual education to instill patient confidence and improve adherence to specialty autoimmune medications.
• Consistently achieved and surpassed 100% of semesterly KPI targets throughout tenure.
• Mentored new hires, supporting onboarding, performance improvement, and team development.
• Collaborated with teammates to design and deliver educational presentations and patient engagement projects.

School Nurse - Johnston County Public Schools - Smithfield, NC

(2018-01 - 2019-08)

Managed healthcare and case coordination for approximately 1,600 students across elementary, middle, and high school levels, ensuring comprehensive, student-centered care.

• Led annual training for unlicensed personnel on medication administration, chronic disease management (diabetes, asthma, severe allergies), and CPR certification.
• Partnered with community resources to facilitate access to care and public health services for underserved students.
• Collaborated with support staff and community organizations to ensure a safe, healthy learning environment.

District RN / Staff Nurse - Akron Children's Hospital - Akron, OH

(2011-01 - 2016-12)

Served as District RN, standardizing evidence-based protocols and procedures across five school health clinics and supervising a team of five direct-report nurses.

• Delivered clinical care and education to patients and families across pediatric populations, promoting informed decision-making and chronic disease self-management.
• Coordinated care plans and medication orders in collaboration with physician offices, ensuring seamless communication and appropriate treatment.
• Utilized strong clinical assessment and analytical skills to determine appropriate care needs and ensure timely, effective interventions.

Peer Mentor - Adult Congenital Heart Association

• Provide peer support, education, and advocacy for individuals and families navigating congenital heart disease, bridging clinical information and lived experience.

Bachelor of Science in Nursing (BSN) - Nursing - Ohio University (2015)

Associate Degree in Nursing (ADN) - Nursing - Kent State University (2010)