Christel Mcknight

Experienced advanced medical specialist clerical/administrative professional seeking a position where I can develop and excel while giving my best to an employer.

AMSA-Advanced Medical Administrative Assistant at Minneapolis VA (2023-01 – Present)

Work closely with providers and medical staff to serve veterans. Complete data entry, scheduling mental health appointments, managing appointments, electronic health records, and immunizations.

• Work closely with providers and medical staff to serve veterans
• Complete data entry, scheduling mental health appointments, canceling and rescheduling appointments, appointment setting, phone calls, follow ups, electronic health records
• Manage immunizations, filing, scanning, phone calls to veterans, nurses, doctors, therapists
• Run daily queries for provider orders to be scheduled
• Assist in MHI and other areas of Mental health clinics as needed
• Oversee MSA's scheduling assignments and clerical/medical tasks such as sorting, sending/receiving mail/emails, scanning, doctors' orders, medications administration and treatments
• Analytical and problem solving skills with Epic, CPRS, VSE, Vista, Excel, Discovery, Outlook, Timekeeping, Microsoft office
• Typing skills 40+WPM
• Collaboration with site emergency teams and meetings
• Assist veterans with social and emotional needs as needed

Health Services Professional/NAR at Minneapolis Public Schools (2011-01 – 2022-12)

Supervised youth medical needs in the health office/episodic care daily. Managed medical appointments, discharge procedures, vision screens and electronic health records. 11+ years of experience with Minneapolis Public Schools health services department.

• Supervised youth medical needs in the health office/episodic care daily as well as medical appointments and discharge procedures
• Oversaw vision screens and entered medical exams in electronic health clerical/medical/administrative records
• 11+ years of work experience with Minneapolis Public Schools health services department
• Complete data entry, scheduling, appointment setting, phone calls, follow ups, electronic health records
• Managed immunizations, filing, scanning, phone calls to parents, nurses, doctors, therapists
• Supervised the health office on a daily basis
• Oversaw clerical/medical tasks such as sorting, sending/receiving mail/emails, scanning, doctors' orders, medications administration and treatments
• Analytical and problem solving skills with Epic, Discovery, Microsoft office
• Typing skills 40+WPM
• Collaboration with site emergency teams and meetings
• Assisted with students' social and emotional needs when needed

Caregiver/CNA at Touching Hearts (2017-01 – 2021-12)

Provided caregiving services including personal care, patient monitoring, and assistance with activities of daily living.

• Cared for patients providing personal care and support
• Monitored patient status and reported to nursing staff
• Assisted with activities of daily living

Caregiver/CNA at LuAnn's Place (2010-01 – 2017-12)

Cared for clients in an assisted living home. Provided personal care and passed medications as needed.

• Cared for clients in an assisted living home
• Provided personal care and passed medications as needed
• Groomed and bathed patients with low mobility
• Turned and adjusted patients in bed to prevent bedsores or other discomfort
• Prepared each patients' room with the necessary items like blankets, pillows, medical equipment and bathroom needs
• Monitored vitals and patient behavior and reported to the nursing or medical staff

Hospice Caregiver/CNA at Fairview Home Care and Hospice (2006-01 – 2009-12)

Cared for hospice patients in their homes as well as in facilities. Provided personal care, monitored meals, and assessed client status.

• Cared for hospice patients in their homes as well as in facilities
• Provided personal care, monitored meals, assessed client status from day to day
• Informed charge nurse of any changes
• Monitored vitals and patient behavior and reported to the nursing or medical staff

Caregiver/PCA at Intrepid USA (2003-01 – 2006-12)

Provided personal care and patient support services.

• Groomed and bathed patients with low mobility
• Turned and adjusted patients in bed to prevent bedsores or other discomfort
• Prepared each patients' room with the necessary items like blankets, pillows, medical equipment and bathroom needs
• Monitored vitals and patient behavior and reported to the nursing or medical staff

High School Diploma in General Education – Benjamin E. Mays (1992-01)

Certificate in Medical Assisting – Minnesota School of Business (1993-01 – 1995-12)

RNA in Registered Nursing Assistant – MCTC (2010-01 – 2011-12)