Director of Operations- Executive Team at HealthVisions Midwest (2024-01 – 2026-04)
Directed organizational operations across three program sites, ensuring consistent performance, alignment, and high-quality service delivery. Oversaw all grant deliverables, tracking outcomes, timelines, and reporting requirements to maintain full compliance and strong program impact.
- Directed organizational operations across three program sites, ensuring consistent performance, alignment, and high-quality service delivery
- Oversaw all grant deliverables, tracking outcomes, timelines, and reporting requirements to maintain full compliance and strong program impact
- Developed and monitored KPIs that measured operational effectiveness, staff performance, and mission-driven results
- Provided operational oversight of the Transportation Division, ensuring safety, efficiency, regulatory compliance, and reliable service for vulnerable clients
- Contributed to strategic planning, organizational development, and long-term growth initiatives as a member of the executive leadership team
- Enhanced cross-site communication, optimized systems, and resolved operational challenges to support a cohesive, high-performing nonprofit environment
Regional Executive Assistant at HealthVisions Midwest (2020-11 – 2024-01)
Provided high-level executive support to the Executive Director, managing complex scheduling, communications, and priorities across multiple program sites.
- Provided high-level executive support to the Executive Director, managing complex scheduling, communications, and priorities across multiple program sites
- Served as the primary liaison to the Board of Directors, coordinating meetings, preparing board-ready reports and presentations
- Ensured the timely, accurate flow of information between leadership and board members
- Organized confidential materials, supported donor and stakeholder engagement, and handled time-sensitive issues with discretion and sound judgment
- Enhanced operational efficiency by streamlining workflows, anticipating needs, and proactively resolving challenges
Facilities Operations Management at Sodexo Magic - Methodist Hospital (2017-01 – 2020-04)
Directed facilities operations across a multi-site portfolio, overseeing a team of 29 employees to ensure safe, efficient, and high-performing workplaces.
- Directed facilities operations across a multi-site portfolio, overseeing a team of 29 employees to ensure safe, efficient, and high-performing workplaces
- Managed several off-site buildings, administering leases, contracts, vendor agreements, and facility services
- Led preventive maintenance programs, capital projects, and daily operational workflows aligned with organizational goals
- Prepared and maintained all Joint Commission compliance documentation, ensuring accuracy, readiness, and full regulatory alignment
- Conducted regular environmental rounds to identify risks and drive continuous improvement
- Chaired the Safety Committee, leading cross-functional efforts to bolster safety culture, reduce incidents, and uphold organizational and regulatory standards
Sr. Office Manager - Compliance Liaison at Sodexo Magic (Methodist Hospital) (2016-01 – 2017-01)
Directed senior-level office operations, ensuring a well-organized, efficient, and supportive workplace that enabled staff and leadership to excel.
- Directed senior-level office operations, ensuring a well-organized, efficient, and supportive workplace that enabled staff and leadership to excel
- Served as the primary compliance liaison, maintaining audit-ready documentation, coordinating regulatory requirements, and ensuring adherence to policies and procedures
- Managed administrative workflows, vendor relationships, scheduling, and office services
- Conducted regular environmental and operational reviews to identify risks, proactively resolving issues, and upholding organizational standards
- Strengthened communication, supported cross-functional teams, and implemented systems that improved efficiency, accountability, and overall organizational performance
Sr. Facilities Management (Interim) at Methodist Hospitals (2014-12 – 2016-01)
Directed senior-level facilities and operations management across a complex, multi-site environment, ensuring safe, efficient, and high-performing workplaces.
- Directed senior-level facilities and operations management across a complex, multi-site environment, ensuring safe, efficient, and high-performing workplaces
- Led preventive maintenance programs, capital projects, vendor partnerships, and space planning
- Oversaw daily operational workflows that supported staff and organizational objectives
- Conducted regular environmental rounds to identify risks, address facility needs, and maintain continuous readiness
- Ensured full compliance with regulatory, safety, and organizational standards, maintaining accurate documentation and audit-ready conditions
- Guided cross-functional teams with clarity and accountability, resolved operational challenges promptly
Sr. Executive Assistant -Plant Operations Compliance Manager at Methodist Hospitals (2014-01 – 2016-01)
Oversaw daily facilities and office operations, ensuring a safe, efficient, and organized environment that supported staff and organizational goals.
- Oversaw daily facilities and office operations, ensuring a safe, efficient, and organized environment that supported staff and organizational goals
- Conducted regular environmental rounds to identify safety risks, facility needs, and workflow improvements
- Proactively addressed issues and coordinated corrective actions
- Managed maintenance programs, vendor relationships, space planning, and office services
- Guided cross-functional teams with clarity and accountability
- Maintained responsibility for regulatory and organizational compliance, ensuring documentation, processes, and facility conditions met all required standards
Executive Assistant to the Executive Director of Human Resources at Methodist Hospitals (2012-01 – 2014-01)
Facilitated direct operational and administrative support to the Executive Director of Human Resources, coordinating daily priorities, preparing critical documentation, and ensuring seamless communication across departments.
- Facilitated direct operational and administrative support to the Executive Director of Human Resources
- Coordinated daily priorities, prepared critical documentation, and ensured seamless communication across departments
- Managed scheduling, organized confidential HR materials, and assisted with strategic initiatives
- Enhanced employee relations, compliance, and organizational effectiveness
Owner All Around Transportation at AAT Transportation-Car Service (1996-08 – 2012-06)
Led AAT Transportation with a commitment to safe, reliable, and client-centered service. As the owner, oversaw all operational, financial, and compliance functions while ensuring drivers deliver consistent, high-quality transportation.
- Led AAT Transportation with a commitment to safe, reliable, and client-centered service
- Oversaw all operational, financial, and compliance functions
- Ensured drivers deliver consistent, high-quality transportation for every passenger
- Built partnerships, secured contracts, and maintained a fleet that meets regulatory and safety standards
- Created a dependable service that supports the community, strengthens access to care, and reflects professionalism in every interaction
- Guided AAT Transportation toward sustainable growth and exceptional service delivery through strategic planning, hands-on leadership, and a focus on continuous improvement
Sr. Pharmacy Technician at Walgreens (1988-06 – 1996-08)
Served as a Senior Pharmacy Technician by leading daily pharmacy operations with accuracy, efficiency, and a strong commitment to patient safety.
- Led daily pharmacy operations with accuracy, efficiency, and a strong commitment to patient safety
- Coordinated workflow, supported pharmacists, and mentored junior technicians
- Ensured prescriptions are filled correctly, inventory is maintained, and regulatory standards are consistently met
- Proactively resolved issues, streamlined processes, and upheld a high level of professionalism
- Created a safe, compliant, and patient-centered pharmacy environment through strong organizational skills and clinical awareness
