Christian Starling

Client focused and detail oriented individual with experience in medical aesthetics, hospitality and customer service. 5+ years of experience with first point of contact operations, managing inventory, and supporting providers in fast paced environments. Strong organizational and interpersonal skills- can manage multiple priorities while maintaining client satisfaction.

Front Desk Receptionist - Willow Medical Aesthetics

(2024-03)

• Promote treatments to clientele while also giving clear instructions on pre and post care.
• Promote skincare products from ZO Skin Health, Epionce, and Elta MD and give step by step explanations based on individual needs.
• Schedule clients to providers while managing availability and treatment timelines.
• Prepare clients for laser and injectable treatments by applying lidocaine and giving pre and post treatments rundowns.
• Manage business communication operations by responding promptly to phone calls, emails, and text messages, daily.
• Monitored and reported low/high inventory for each provider within the office to ensure adequate stock.
• Assisted with prep, turnover, and sanitation of all treatment rooms between appointments.

Outlet Attendant, Bartender & Server - Great Wolf Lodge - LaGrange, GA

(2019-07)

Ensures guest satisfaction through positive interactions and great customer service while managing multiple roles within several outlets, bars and cabanas.

• Handled credit and POS transactions accurately to the best of my ability in a very fast paced environment.
• Collaborated with kitchen and other pack members to ensure time efficiency and guest satisfaction.
• Abide by OSHA standards for cleanliness and safety of work stations and public areas of the Lodge.
• Prepared and served beverages/food accurately to the guests' requests, while paying extra care to detail of allergy concerns.

Bachelor of Education - Exercise Science - University of Alabama (2017-08 - 2021-05)