EEC Certified Infant Teacher - Brightpath Early Learning and Child Care - Medway, MA
(2025-09)
- Developed age-appropriate lesson plans to foster cognitive and motor skills in infants.
- Assessed individual child needs to tailor educational approaches enhancing learning outcomes.
- Created a nurturing environment that supports emotional and social development of children.
- Implemented daily routines ensuring safety, hygiene, and well-being of infants.
- Collaborated with parents to share progress and address developmental concerns effectively.
- Streamlined classroom activities to optimize time management and enhance instructional quality.
Life Insurance Agent - AAA Life Insurance Co. - Remote
(2025-01 - 2025-08)
- Developed customized life insurance solutions based on client needs and financial goals.
- Managed client relationships to ensure ongoing satisfaction and retention of insurance policies.
- Collaborated with underwriting teams to streamline application processes and improve approval times.
- Analyzed market trends to pinpoint opportunities for policy enhancements and new products.
- Crafted informative reports detailing life insurance policy features and benefits.
Private Nanny - Family In Acton MA - Acton, MA
(2023-06 - 2024-06)
- Coordinated daily schedules, including meals, naps, and recreational activities for optimal child well-being.
- Fostered strong communication with parents regarding child's progress and any emerging developmental needs.
- Ensured a safe and nurturing environment through consistent supervision and adherence to safety protocols.
- Developed and implemented personalized educational activities to promote cognitive development in children.
- Managed household tasks related to children's care, including laundry, meal preparation, and organization of play areas.
- Adapted caregiving approaches based on individual child needs, promoting emotional and social growth.
Real Estate Agent - Exp Realty - Wrentham, MA
(2020-03 - 2023-03)
- Cultivated client relationships, increasing satisfaction and loyalty.
- Negotiated contracts effectively, securing favorable terms for clients while minimizing risks.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Coordinated open houses and property showings, maximizing exposure for listings and generating leads.
- Developed comprehensive market analysis reports to identify trends and opportunities.
Professional Nanny - A Family in Lexington - Lexington, MA
(2015-09 - 2017-09)
- Collaborated with parents to design and implement discipline programs, fostering positive behavior in children.
- Prepared nutritious snacks for children to support their health and well-being and meals for two children.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Coordinated extracurricular schedules for sports and classes while ensuring safe transportation for children to various events.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Oversaw children on playground, enhancing their physical and social skills through active engagement.
- Encouraged children to be understanding of and patient with others.
- Implemented educational activities promoting cognitive and emotional development in children.
- Coordinated schedules and transportation for daily activities, ensuring timely arrivals.
- Managed household tasks including meal preparation and laundry, maintaining organized environments.
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
Private Nanny - A Family in New Orleans - New Orleans, LA
(2015-09 - 2017-09)
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Led indoor and outdoor activities to entertain and occupy children.
Customer Service Manager - Thomasville Furniture Industries - Burlington, MA
(2012-06 - 2015-09)
- Resolved regular, advanced, and long-standing customer concerns to enhance loyalty.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
- Increased customer retention by developing and offering unique discount options while driving interest in new product lines.
- Gathered customer feedback through surveys and direct interactions to understand their needs and made process changes to exceed customer satisfaction goals.
- Developed and offered unique discount options, boosting customer retention and interest in new product lines.
- Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
- Worked with marketing department to launch and manage promotional activities and campaigns.
Customer Service Supervisor - Old Navy - Burlington, MA
(2009-06 - 2012-06)
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Monitored customer service operations to assess agent performance and deliver constructive evaluations and feedback.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Assessed and authenticated customer exchanges, voids and returns.
- Maintained revenue streams through effective communication and negotiation, offering refunds as a last resort to ensure customer satisfaction.
- Assisted guests with inquiries and provided support in a high-traffic retail environment.
Private Nanny - A Family in Melrose MA - Melrose, MA
(2006-06 - 2009-06)
- Supervised daily activities, ensuring a safe and nurturing environment for children.
- Developed and implemented engaging educational activities tailored to individual learning styles.
- Coordinated schedules and managed transportation for school and extracurricular activities.
- Adapted care strategies based on evolving needs of children, ensuring personalized attention and support.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Childcare Lead Teacher - KinderCare Learning Centers Inc. - Melrose, MA
(2003-07 - 2006-06)
- Enhanced student satisfaction through ongoing communication about needs and tailored lessons to interests and classroom progress.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Facilitated sensory exploration by introducing various textures in learning activities.
- Used classroom observations to create written assessments of student performance.
- Collaborated with parents to establish supportive networks and develop strategies for continued education.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted sensory development by providing access to different textures.
- Identified children needing additional support through observations and created targeted strategies to enhance assistance.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
