Christina Lyons

Dedicated Early Childhood Education Professional with expertise in nurturing infant development and creating positive learning environments. Focused on team collaboration, adapting to classroom needs, and promoting each child's growth and well-being. Experienced in developing engaging activities, maintaining safe spaces, and fostering effective communication with parents and colleagues.

EEC Certified Infant Teacher - Brightpath Early Learning and Child Care - Medway, MA

(2025-09)

• Developed age-appropriate lesson plans to foster cognitive and motor skills in infants.
• Assessed individual child needs to tailor educational approaches enhancing learning outcomes.
• Created a nurturing environment that supports emotional and social development of children.
• Implemented daily routines ensuring safety, hygiene, and well-being of infants.
• Collaborated with parents to share progress and address developmental concerns effectively.
• Streamlined classroom activities to optimize time management and enhance instructional quality.

Life Insurance Agent - AAA Life Insurance Co. - Remote

(2025-01 - 2025-08)

• Developed customized life insurance solutions based on client needs and financial goals.
• Managed client relationships to ensure ongoing satisfaction and retention of insurance policies.
• Collaborated with underwriting teams to streamline application processes and improve approval times.
• Analyzed market trends to pinpoint opportunities for policy enhancements and new products.
• Crafted informative reports detailing life insurance policy features and benefits.

Private Nanny - Family In Acton MA - Acton, MA

(2023-06 - 2024-06)

• Coordinated daily schedules, including meals, naps, and recreational activities for optimal child well-being.
• Fostered strong communication with parents regarding child's progress and any emerging developmental needs.
• Ensured a safe and nurturing environment through consistent supervision and adherence to safety protocols.
• Developed and implemented personalized educational activities to promote cognitive development in children.
• Managed household tasks related to children's care, including laundry, meal preparation, and organization of play areas.
• Adapted caregiving approaches based on individual child needs, promoting emotional and social growth.

Real Estate Agent - Exp Realty - Wrentham, MA

(2020-03 - 2023-03)

• Cultivated client relationships, increasing satisfaction and loyalty.
• Negotiated contracts effectively, securing favorable terms for clients while minimizing risks.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Coordinated open houses and property showings, maximizing exposure for listings and generating leads.
• Developed comprehensive market analysis reports to identify trends and opportunities.

Professional Nanny - A Family in Lexington - Lexington, MA

(2015-09 - 2017-09)

• Collaborated with parents to design and implement discipline programs, fostering positive behavior in children.
• Prepared nutritious snacks for children to support their health and well-being and meals for two children.
• Worked with parents to develop and implement discipline programs to promote positive behavior.
• Coordinated extracurricular schedules for sports and classes while ensuring safe transportation for children to various events.
• Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
• Oversaw children on playground, enhancing their physical and social skills through active engagement.
• Encouraged children to be understanding of and patient with others.
• Implemented educational activities promoting cognitive and emotional development in children.
• Coordinated schedules and transportation for daily activities, ensuring timely arrivals.
• Managed household tasks including meal preparation and laundry, maintaining organized environments.
• Developed strong relationships with parents, maintaining open communication about each child's progress and needs.

Private Nanny - A Family in New Orleans - New Orleans, LA

(2015-09 - 2017-09)

• Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
• Oversaw household duties such as light housekeeping tasks or running errands when required.
• Played games, worked on puzzles, and read books to young children.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
• Led indoor and outdoor activities to entertain and occupy children.

Customer Service Manager - Thomasville Furniture Industries - Burlington, MA

(2012-06 - 2015-09)

• Resolved regular, advanced, and long-standing customer concerns to enhance loyalty.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
• Increased customer retention by developing and offering unique discount options while driving interest in new product lines.
• Gathered customer feedback through surveys and direct interactions to understand their needs and made process changes to exceed customer satisfaction goals.
• Developed and offered unique discount options, boosting customer retention and interest in new product lines.
• Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
• Worked with marketing department to launch and manage promotional activities and campaigns.

Customer Service Supervisor - Old Navy - Burlington, MA

(2009-06 - 2012-06)

• Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
• Exceeded team goals and collaborated with staff members to implement customer service initiatives.
• Monitored customer service operations to assess agent performance and deliver constructive evaluations and feedback.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Assessed and authenticated customer exchanges, voids and returns.
• Maintained revenue streams through effective communication and negotiation, offering refunds as a last resort to ensure customer satisfaction.
• Assisted guests with inquiries and provided support in a high-traffic retail environment.

Private Nanny - A Family in Melrose MA - Melrose, MA

(2006-06 - 2009-06)

• Supervised daily activities, ensuring a safe and nurturing environment for children.
• Developed and implemented engaging educational activities tailored to individual learning styles.
• Coordinated schedules and managed transportation for school and extracurricular activities.
• Adapted care strategies based on evolving needs of children, ensuring personalized attention and support.
• Assisted with light housekeeping duties as well as running errands.
• Prepared meals and snacks for children based on dietary guidelines.
• Supported children in play activities, meals, and snacks, hygiene and socialization.
• Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.

Childcare Lead Teacher - KinderCare Learning Centers Inc. - Melrose, MA

(2003-07 - 2006-06)

• Enhanced student satisfaction through ongoing communication about needs and tailored lessons to interests and classroom progress.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Facilitated sensory exploration by introducing various textures in learning activities.
• Used classroom observations to create written assessments of student performance.
• Collaborated with parents to establish supportive networks and develop strategies for continued education.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Promoted sensory development by providing access to different textures.
• Identified children needing additional support through observations and created targeted strategies to enhance assistance.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Associate of Applied Science - Liberal Arts And Sciences - North Shore Community College (2015-06)

High School Diploma - Wakefield Memorial High School (2003-06)