Christina Ogarro

Compassionate and highly organized healthcare professional with 12+ years of experience spanning clinical research coordination, oncology infusion care, and professional concierge services. Proven ability to advocate for patients, coordinate complex treatment protocols, manage interdisciplinary schedules, and ensure strict compliance with institutional guidelines. Seeking to leverage strong organizational, medical, and interpersonal skills to deliver seamless patient navigation as a Care Coordinator.

Concierge at The Blake (2022-06 – 2023-09)

• Greeted residence, potential residence, and visitors in a courteous and professional manner upon arrival and departure.
• Scheduled amenities for residents, received maintenance requests, and discerned any resident complaints and issues making sure every situation was handled appropriately and timely.
• Answered phones, directed calls, took messages, and provided an overview of community information upon inquiry.
• Maintained all resident files and documents to ensure accuracy.

Oncology Clinical Research Coordinator at Charleston Oncology (2017-08 – 2022-05)

• Coordinated, established, and supervised complex research protocols while promoting and increasing awareness of oncology clinical trial programs within Charleston Oncology.
• Informed potential patients on study specifics, study protocol procedures, treatment plans, and ensured follow up with protocol compliance and proper signed consent forms.
• Worked well with a team of several different Oncologist, Nurses, staff members, and study staff to ensure holistic quality care to all patients.
• Ensured database updates, lab collections, Serious Adverse Events and all other specific research protocol compliances were timely and accurately submitted per institutional policies, sponsors, and with the IRB.
• Monitored and obtained blood samples through venipuncture, vital signs, and provided study patients with approved protocol medications, and injections when necessary.

Certified Medical Assistant (AAMA) at Medical University of South Carolina – Hollings Cancer Center Chemotherapy Infusion (2011-02 – 2017-07)

• Monitored and assessed the well-being of all Hematology/Oncology infusion patients, reporting any concerns, questions, critical lab or vital sign values to a Physician and Nurse.
• Obtained vital signs, blood cultures/blood samples through venipuncture, and reconciled all patient medications.
• Pre-medicated patients before blood product support/Chemotherapy infusions and administer various types of injections.
• Efficiently took verbal orders from physicians in a timely manner to ensure quality care and provide patients with a sense of comfort and empathy while receiving treatments.
• Reacted calmly and effectively in emergency and Chemotherapy infusion reaction situations.
• Scheduled follow up appointments, chemotherapy, scans, and procedure visits for all patients.

Associate Degree in Applied Science in Medical Assisting – Miller-Motte Technical College (2011-07)