Director, Business Intelligence & Data Systems - VillageMD / CityMD Urgent Care / Summit Health
(2020-01 - 2025-01)
- Architected enterprise data platform supporting 100+ urgent care locations with 2.3M annual patient visits; designed real-time ADT feeds and clinical EHR integration across legacy and modern systems
- Led cloud modernization from on-premise SQL Server to Azure and Snowflake, improving query performance by 65% while reducing annual infrastructure costs by $400K and enhancing data security
- Designed and deployed executive Tableau dashboards tracking admission trends, care coordination KPIs, and staff utilization; enabled data-driven operational decisions across geographically dispersed network
- Implemented Snowflake Copilot in analytics workflows, increasing analyst productivity by 40% and reducing query development time from 2+ hours to 15 minutes
- Established enterprise data governance framework including role-based access controls, PHI encryption protocols, audit logging, and data classification standards—achieving HIPAA/HITECH compliance certifications
- Automated population health reporting pipelines for 50+ clinical programs, delivering near real-time patient risk stratification and enabling proactive care management interventions
- Managed ETL optimization initiatives achieving 67% reduction in data quality incidents and improving data freshness from daily to hourly refresh cycles
Analytics Lead - Westchester Medical Center Health Network / Health Alliance
(2018-01 - 2020-01)
- Directed enterprise eClinicalWorks to Athenahealth EHR migration; led data validation, reconciliation, and testing ensuring zero patient record discrepancies and 100% provider adoption
- Managed $1M Health Catalyst EDW deployment; designed data warehouse architecture serving 500+ users across clinical, financial, and operational teams
- Established data governance and stakeholder committees; defined metadata standards, data quality frameworks, and regulatory reporting processes supporting HEDIS and MSSP compliance
- Developed advanced analytics for HCC recapture and payer contract modeling, identifying $2.3M in revenue optimization opportunities
Senior Business Intelligence Developer - Crystal Run Transformation Services LLC
(2015-01 - 2017-01)
- Architected Tableau data visualization dashboards for admission/discharge trends, clinical outcomes, and care coordination; provided executive KPI reporting to c-suite and board
- Designed ETL and claims analytics solutions for healthcare providers; implemented population health data pipelines enabling real-time ADT reporting and patient stratification
- Developed complex SQL queries and data models optimizing query performance; reduced report generation time by 55% through indexing and query optimization
Business Intelligence Project Manager - Crystal Run Healthcare LLP
(2013-01 - 2015-01)
- Managed end-to-end business intelligence projects; coordinated cross-functional teams including database administrators, developers, and business analysts to deliver reporting solutions
- Implemented QlikView and Power BI dashboards for revenue cycle and operational analytics; trained 100+ end users on self-service analytics capabilities
- Developed and maintained enterprise data quality processes; documented data lineage and created comprehensive data dictionaries for stakeholder reference
Program/Project Manager - J.P. Morgan, NewEdge, Goldman Sachs, UBS
(2005-01 - 2012-01)
- Led cross-functional program management initiatives across investment banking, trading, and operations; managed $5M+ budgets and coordinated 50+ stakeholders
- Implemented operational process improvements, reducing manual tasks by 40% through automation and workflow optimization
- Applied lean methodologies to identify process inefficiencies and drive continuous improvement initiatives
