Seasoned management professional with 14 years of progressive experience in retail and customer service sectors
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Seasoned management professional with 14 years of progressive experience in retail and customer service sectors. Proven track record in roles including Store Manager, Co-Manager, and Assistant Manager, demonstrating reliability, dependability, and ability to lead high-performing teams. Actively seeking new management opportunity to leverage extensive background and continue professional growth.
Account Sales Manager - Redbull - Columbus, NE
(2022-11)
As an Account Sales Manager at Redbull, I was responsible for managing and growing key accounts, driving sales growth and achieving revenue targets. I developed and implemented strategic sales plans, identified new business opportunities, and maintained strong relationships with existing clients. I also oversaw contract negotiations, managed sales forecasts, and collaborated with cross-functional teams to ensure customer satisfaction.
Store Manager - CVS - Columbus, NE
(2018-03 - 2022-10)
Co-Manager - Walmart - Columbus, NE
(2012-09 - 2018-03)
Successfully co-managed daily operations at Walmart, including overseeing staff performance, implementing strategic sales initiatives, maintaining high customer service standards, and ensuring adherence to company policies and procedures.
Assistant Manager - Walmart - Columbus, NE
(2007-04 - 2012-09)
Oversaw daily store operations, supervised a diverse team of employees, implemented strategies to enhance customer service, and ensured compliance with Walmart's policies and procedures, contributing to increased store profitability and customer satisfaction.
Call Center Supervisor - Aurora Loan Services - Scottsbluff, NE
(2004-08 - 2007-04)
Oversaw daily operations of the call center at Aurora Loan Services, including staff management, performance monitoring, and quality assurance, while also implementing customer service strategies to improve efficiency and customer satisfaction.
Diploma - Elementary Education - Western Nebraska Community College (2012-05)
