Christopher Ho

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Mobile Auto Mechanic - Self Employed - Las Vegas, NV

(2018-11)

Diagnosed and repaired automotive systems ranging from oil changes, brakes, and suspension to transmissions and engine rebuilds.

• Conducted routine maintenance to ensure vehicle safety and performance standards.
• Utilized diagnostic tools and software to identify issues and prescribe solutions.
• Personally worked with clients to find the most critical and cost efficient solutions.
• Through quality work and word of mouth I was able to increase my cliental to a biweekly basis or 5-10 jobs a month.

Starbucks Supervisor - Macy's Starbucks - Las Vegas, NV

(2025-10 - 2026-05)

Oversaw daily operations to ensure efficient service delivery and customer satisfaction.

• Trained and mentored staff on beverage preparation and customer service standards.
• Implemented inventory management practices to optimize stock levels and reduce waste.
• Developed team schedules to enhance productivity during peak hours.
• Analyzed sales data to identify trends and adjust daily tasking and scheduling.
• Adhered to Starbucks and Macy's quality and safety standards.

Prepared Foods Team Member - Whole Food Market - Las Vegas, NV

(2025-09 - 2026-03)

Prepared and organized high-quality prepared food items to ensure freshness and appeal.

• Collaborated with team members to maintain cleanliness and sanitation standards in food preparation areas.
• Assisted customers by providing product information and recommendations based on dietary needs.
• Monitored inventory levels, restocked supplies, and minimized waste by implementing efficient usage practices.
• Managed product levels and freshness crafting additional prepared foods when needed

Barista - Venetian Expo - Las Vegas, NV

(2025-09 - 2026-02)

On-Call barista chosen for my speed and adaptability to handle high volume conventions.

• Tend to multiple venues within the convention center being able to flex where needed.

Supervisor - Starbucks Sunrise Hospital - Las Vegas, NV

(2025-09 - 2026-01)

Oversaw daily operations, ensuring adherence to safety protocols and quality standards.

• Trained and mentored team members to enhance productivity and foster skill development.
• Implemented process improvements that streamlined workflows and reduced operational bottlenecks.

Barista Trainer - Starbucks - Las Vegas, NV

(2025-04 - 2025-09)

• Provided training to new baristas on the Starbucks culture.
• Demonstrated Starbucks SOP's including beverage recipes, standards, and customer service.
• Was the leading barista if anyone had questions within the store.

Drive-Thru Supervisor - Starbucks, Silverton Casino - Las Vegas, NV

(2023-04 - 2025-04)

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Managed the daily tasks and breaks.

Lead Supervisor - Coffee Bean & Tea Leaf - Las Vegas, NV

(2018-03 - 2022-08)

• Assisted upper management in achieving long-term company objectives with timely execution of key projects.
• Instructed employees on proper cleaning and sanitation of equipment and surfaces.
• Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
• Kept track of sales throughout the day to avoid bottlenecks and to efficiently utilize labor.

Associate of Applied Science - Mechanical Engineering - UNLV (2027-04)