Chrystal Harrison

Compassionate and detail-oriented healthcare professional with experience in hospice care, patient advocacy, and care coordination, patient and family support. Proven ability to coordinate seamless transition of care, maintain accurate medical records, obtain physician orders and signatures, and ensure compliance with organizational policies, HIPAA, and Medicare hospice guidelines. Seeking to contribute my hospice expertise and commitment to quality patient care.

Hospice Liaison - Mission Healthcare

(2025-01)

• Build and maintain professional relationships with hospitals, skilled nursing facilities, physicians, case managers, and community partners to increase hospice referrals
• Educate patients, families, and healthcare providers on hospice eligibility, services, and end-of-life care options
• Coordinate the referral, admission, and transition process to ensure timely hospice enrollment
• Serve as the primary point of contact throughout the referral and admission process, ensuring exceptional customer service
• Monitor referral pipelines and follow up with healthcare providers to facilitate seamless transition of care

Front office receptionist, Medical assistant - Valor Oncology, Palm Desert - Palm Desert

(2024-07 - 2024-10)

• Answer multi-phone line system, schedule new patient consultations, schedule follow-up appointments, new patient referrals, order entry, referral submission
• Vital signs, assist physicians with breast and physical exams
• Manage patient records

Medical Assistant, Referral Coordinator - Hematology Oncology Specialists, Rancho Mirage - Rancho Mirage

(2020-08 - 2024-02)

• Prepared and maintained necessary equipment and supplies
• Assisted physicians with breast and physical exams, injection administration, vital signs
• Scheduling, order entry, referral submission, prior authorizations, prescription refills
• Managed patient records
• Answered multi-phone line systems

Medical Assistant, CPT - Tarleton Medical, Rancho Mirage - Rancho Mirage

(2019-09 - 2020-03)

• Prepared and maintained necessary equipment and supplies
• Performed venipuncture, capillary puncture, and other fluid collections
• Ensure specimens are appropriately labeled and identified
• Vital signs, EKG, minor surgeries, injection administration
• Scheduling, order entry, managing patient records
• Answering multi-phone line systems

Medical Assistant, CPT - Eisenhower Medical Center Infusion, Rancho Mirage - Rancho Mirage

(2015-10 - 2019-06)

• Prepared and maintained necessary equipment and supplies
• Performed venipuncture, capillary puncture, and other fluid collections
• Ensure specimens are appropriately labeled and identified
• Vital signs, scheduling, order entry, managing patient records
• Answering multi-phone line systems

Associates Degree - Sociology - College of the Desert (2025)

Certificate - CPT - Wagner Training Institute, Redlands (2015)

Certificate - Medical Assistant - Milan Institute, Indio (2009)

High School Diploma - Horizon, La Quinta (2003)