Cicely Davis

Results-driven operations executive with extensive experience in business management, staff supervision, financial oversight, and customer relations. Proven leadership in daily operations, employee development, budget management, conflict resolution, and service excellence.

Licensed Minnesota Real Estate

Salesperson with strong organizational, communication, and problem-solving skills. Committed to operational efficiency, positive owner relationships, and maintaining high standards of property management and customer satisfaction.

CHIEF OPERATING OFFICER - LandRock Inc. - St. Paul, MN

(2000 - 2025)

• Directed organizational operations and coordinated day-to-day business priorities, emphasizing operational efficiency, financial accountability, team supervision, and consistent service delivery.
• Established and monitored operational budgets, sales objectives, performance measures, and business priorities to support financial stability and organizational growth.
• Applied effective management techniques and operational best practices to employee training, coaching, development, performance evaluation, and continuous improvement.
• Communicated with leadership, employees, and business stakeholders to align operational priorities, address concerns, resolve conflicts, and maintain high standards of customer service and organizational effectiveness.

CO-OWNER / RETAIL OPERATIONS - Joey Mansion - St. Paul, MN

(2026)

• Direct daily retail operations, customer relations, merchandising, sales activities, and business development for a specialty furniture, art, and antiques store.
• Establish and maintain positive customer relationships, resolve service concerns, and coordinate operational priorities to promote customer satisfaction, repeat business, and revenue growth.
• Oversee inventory management, pricing decisions, vendor relationships, purchasing coordination, and business planning to support operational and financial performance.

HOSPITALITY BUSINESS OWNER / EXECUTIVE - American Burger Bar - St. Paul, MN

(2010 - 2017)

• Managed daily hospitality operations, including staff scheduling, facility oversight, customer service, sales performance, and operational execution.
• Recruited, trained, coached, and supervised employees; addressed performance concerns, reinforced operational standards, and maintained a customer-focused service environment.
• Resolved escalated customer concerns, coordinated staff communication, and implemented problem-solving strategies to ensure service quality, operational efficiency, and customer satisfaction.

Master’s Degree - Health Administration & Operations Leadership - Liberty University (2018)

Bachelor of Science - Healthcare Business Leadership - Minnesota School of Business (2014)