Cindy Smith

I excel at fostering relationships with key personnel at all levels of an organization while maintaining confidentiality. With strong critical thinking skills and broad business knowledge, I effectively solve problems and adapt to diverse challenges. My expertise includes time management, invoice and expense processing, meeting and facilities coordination, and multitasking.

The diversity of my skills is reflected in the various positions I have held, demonstrating my ability to navigate complex environments with efficiency and professionalism.

Administrative Specialist - Schroedel, Scullin & Bestic LLC - Canfield, OH

(2025-03 - 2026-04)

• Manage front-desk operations by answering phones, greeting and onboarding clients, and maintaining an organized reception area
• Prepare and proofread correspondence and financial statements
• Assemble completed tax returns
• Handle monthly partner billing
• Generate reports to support accountants and CPAs with tax preparation and related services

REO & Facilities Coordinator - Premier Bank - Youngstown, OH

(2024-02 - 2025-03)

• Assist in scheduling and monitoring repairs and maintenance requests for 15 branches utilizing proprietary software and spreadsheets
• Process 75-100 invoices weekly from repairs and maintenance then forward to accounting for processing
• Update and generate reports as requested
• Order supplies on line for 5 people to maintain operations in Facilities Department
• Weekly allocate the United Parcel Service billing to one of approximately 150 cost centers to ensure accurate financial reporting
• Maintain hard copies and files on the server for real estate owned properties

Commercial Operations Administrative Assistant - Premier Bank - Youngstown, OH

(2021-12 - 2023-09)

• Prepare weekly agendas for loan committees, sending out agendas to approximately 10-12 members
• Following meetings, ensure files would be stamped "approved/disapproved" and filed on the server for future references
• Process appraisal invoices from 8 loan closers, documenting correct cost centers then forward to accounting for processing
• Order supplies on line for 14 members of the department
• Assist the manager of Commercial Operations with department tasks and events

Events, Training & Compliance Administrative Assistant - Southwest Behavioral Health Management - New Castle, PA

(2016-08 - 2021-12)

I supported certified coordinators in fulfilling duties for Behavioral Health and HealthChoices, an oversight contractor to Medicaid serving a nine-county area.

• Coordinated trainings for 30-75 county staff and providers, securing locations, setting up audio equipment, arranging meals, and managing sign-ups
• Tracked attendance, prepared and delivered training materials, and issued certificates of completion as needed
• Assisted the compliance department with data entry and other administrative tasks

Bachelor of Science - Applied Science - Computer Technology - Youngstown State University