Claire Jordan

Business and customer service professional with 9+ years of experience managing wholesale accounts, customer service, order processing, marketing, inventory, and business operations.

Owner & Business Manager at Claire Jordan Designs (2017-01 – Present)

• Managed wholesale retailer accounts across the U.S., Canada, the U.K., and Switzerland.
• Responded to customer inquiries, prepared quotes, processed orders, invoiced customers, and coordinated shipping.
• Maintained 5-star customer reviews through responsive customer service.
• Developed wholesale business through trade shows, networking, and retailer outreach.
• Created marketing materials, email campaigns, and promotional content.
• Maintained inventory, customer records, and order tracking using QuickBooks and Microsoft Office.
• Managed daily business operations and multiple priorities independently.

Sales Associate at Gallery of the Mountains (2016-01 – 2017-12)

• Provided customer service in a high-volume retail environment.
• Assisted customers with product selection and sales.
• Supported merchandising and inventory organization.

Bachelor of Business Administration in Business Administration with Minor in Marketing – Mississippi College