Clarice Miao

Dynamic and multilingual professional with extensive experience in luxury brand management and executive assistance. Proven track record of enhancing customer experiences, driving sales, and managing high-profile projects. Recognized for exceptional data analysis skills, great attention to detail, and a strong entrepreneurial spirit. Seeking to leverage my talents and passion for service and hospitality.

Tom Ford, Shanghai — Brand Ambassador

Jan. 2022 - Dec. 2023

• Delivered personalized service and memorable client experiences.
• Led boutique management and retail team operations.
• Managed visual merchandising and brand events.
• Trained sales team on CRM best practices and client engagement.
• Achieved recognition as the best salesperson at Tom Ford Shanghai Taikooli Boutique.

May 2017 - Jul. 2021

• Reviewed contracts, budgets, and procurement requests.
• Analyzed operational data to optimize processes and drive growth.
• Negotiated business deals, including a significant partnership with PESTANA Hotel Group.
• Liaised between senior management and departments.

Nov. 2016 - Apr. 2017

• Managed extensive travel plans and coordinated global meetings.
• Organized annual conferences and supplier arrangements.
• Designed unique travel experiences for shareholders.

Mar. 2015 - Oct. 2016

• Organized MICE travels and business opportunities for European executives.
• Led Chinese executives on international business missions.
• Conducted market research and managed exhibition logistics.

June. 2013 - Oct. 2014

• Assisted in screenplay translation and editing in a multicultural environment. 

• Shanghai JiaoTong University, China

  Business Administration

  Sep. 2017 - Jul. 2021

• Shandong Shifan University, China

  Bachelor's in Media Editing and Directing

  Sep. 2009 - Jun. 2013