Clarissa Parini

Healthcare administration graduate with a Bachelor of Science in Public Health with experience in supporting clinical operations, patient record review, appointment scheduling, clinical documentation, and communication with veterinary medical staff.

Vetco Clinic Advisor - Petco Health & Wellness Company, Inc. - Sacramento, CA

(2026-03)

• Coordinating patient check-in and appointment scheduling while maintaining an efficient clinic workflow.
• Reviewing and interpreting prior patient medical records to provide appropriate service recommendations.
• Ensuring accurate documentation of patient demographic information during clinic visits.
• Communicating patient service needs accurately between clients and veterinary medical staff.
• Providing detailed explanations of services and clinic procedures to clients while addressing questions and concerns professionally.
• Assisting veterinary medical staff with preparation of vaccinations and accurately documenting procedures and services provided.
• Ensuring services and products are entered correctly for billing and preparing invoices for services rendered at the clinic.

Operations Specialist: Animal Care - Petco Health & Wellness Company, Inc. - Sacramento, CA

(2025-07 - 2026-03)

• Maintained accurate appointment information and facilitated transportation of store-owned animals to and from veterinary services.
• Participated in monthly inventory audits and analyzed data to identify discrepancies and reduce inventory variances.
• Applied organizational, time-management, and problem solving skills to maintain accurate records and complete administrative responsibilities within an established time frame.

Solutions Generalist - Petco Health & Wellness Company, Inc. - Sacramento, CA

(2023-05 - 2025-07)

• Assisted customers with inquiries and resolved product and service related issues based on company policies and procedures.
• Utilized internal information systems to access policies, complete animal welfare documentation, and research procedures.
• Managed incoming phone calls and assisted in scheduling veterinary appointments, ensuring appointment information and services are being communicated accurately.

Bachelor of Science - Public Health, Healthcare Administration concentration - California State University, Sacramento (2025-05)