Clemz Og

Administrative and operations professional with 10 years of experience supporting business operations, client relationships, scheduling, documentation, staff coordination, and marketing initiatives. Experienced in calendar and appointment management, professional correspondence, document preparation, customer service, inventory coordination, digital marketing, and workflow support. Known for managing competing priorities, communicating professionally, learning new systems quickly, and keeping day-to-day operations organized and on track.

Administrative Assistant & Marketing Coord at UNICORN BULLY BITES, LLC (2019-05 – 2025-12)

• Supported day-to-day business operations through administrative coordination, scheduling, professional correspondence, document preparation, and workflow management.
• Managed calendars, appointments, meetings, and time-sensitive priorities while maintaining organized records and efficient daily workflows.
• Created and published social media content to support brand visibility, customer engagement, and ongoing business communication.
• Designed digital and promotional materials using Canva and other content creation tools, maintaining a consistent visual brand across online platforms.
• Supported client relationships and business communications through responsive customer service, professional correspondence, and administrative and marketing support

Marketing Coordinator at CARE AROUND THE BLOCK (2015-12 – 2019-05)

• Planned and executed digital, grassroots, and street marketing initiatives to increase brand awareness and community engagement.
• Created and managed website, social media, email, and promotional content, including graphics and marketing materials.
• Conducted business outreach and developed community partnerships to expand visibility and generate new opportunities.
• Represented the organization at conferences, events, and in-business tabling opportunities, engaging directly with prospective clients and community members.
• Supported SEO, paid advertising, email marketing, and campaign tracking using tools including Mailchimp, HubSpot, and Canva.

Assistant Store Manager at SEARS AUTO SHOP (2011-10 – 2015-11)

• Managed daily shop operations, staff scheduling, workflow, and service priorities to keep the business running efficiently.
• Supervised technicians and staff, delegated responsibilities, and maintained standards for safety, quality, productivity, and customer service.
• Oversaw inventory, parts ordering, billing, customer estimates, and other administrative and financial responsibilities.
• Served as a primary customer contact, handling estimates, questions, service concerns, and conflict resolution while ensuring a professional customer experience.

Associate Degree Coursework - PELLISSIPPI STATE COMMUNITY COLLEGE