Highly accomplished compliance and operations professional with extensive experience in juvenile detention, regulatory compliance, investigations, resident advocacy, safety administration, and operational oversight within secure residential and correctional environments. Proven expertise in PREA compliance management, audit preparation, restrictive behavior management oversight, health and safety compliance, staff development, investigations, and interagency coordination. Recognized for exceptional leadership, organizational accountability, regulatory knowledge, and the ability to maintain operational integrity while ensuring compliance with federal, state, county, and organizational standards.

Demonstrated success managing complex compliance programs, conducting legally defensible investigations, coordinating audits and inspections, overseeing resident welfare initiatives, and serving as a liaison between administration, medical providers, courts, outside agencies, legal representatives, and families. Strong background in policy implementation, operational continuity, emergency preparedness, documentation management, and staff mentoring.

Compliance Sergeant - Rutherford County Juvenile Detention Center - Rutherford County

(2013-01)

Juvenile Detention / Residential Operations

• Coordinate departmental operations and oversee daily compliance and administrative functions within a secure residential environment.
• Provide leadership, direction, training, guidance, and operational oversight to staff while ensuring compliance with organizational policies, DCS standards, PREA requirements, OSHA regulations, and county procedures.
• Review daily shift reports, incident reports, disciplinary documentation, RBM reports, and operational records to ensure compliance and operational consistency.
• Conduct quality assurance reviews of reports, logs, schedules, and compliance documentation while identifying deficiencies and implementing corrective actions.
• Submit operational and compliance planning reports to supervisory leadership and assist administration with strategic operational initiatives.
• Maintain operational readiness and continuity through cross-training, documentation management, and succession planning initiatives.
• Serve as Departmental PREA Manager responsible for implementation, oversight, and enforcement of PREA standards throughout the facility.
• Conduct internal PREA investigations and complete all investigative documentation in accordance with regulatory and legal standards.
• Monitor investigative outcomes, retaliation prevention documentation, and compliance reporting requirements.
• Serve as primary point of contact for PREA audits, inspections, and regulatory reviews.
• Coordinate PREA training for staff, contractors, volunteers, and medical personnel while ensuring compliance with training schedules and reporting requirements.
• Maintain PREA third-party reporting systems and coordinate communication with outside reporting entities and investigators.
• Provide corrective guidance and compliance recommendations to supervisory staff regarding PREA-related deficiencies.
• Ensure continuous compliance with PREA, DOJ, DCS, OSHA, county, and organizational standards.
• Coordinate internal inspections, external audits, regulatory reviews, and compliance assessments.
• Maintain audit-ready documentation, logs, investigative files, and compliance records.
• Conduct weekly sanitation, safety, and security inspections and implement corrective action measures when necessary.
• Complete DOJ sexual victimization reporting audits and assist with U.S. Marshal and DCS audit requirements.
• Maintain facility statistics, operational records, compliance logs, and monthly reporting documentation.
• Serve as resident advocate and ombudsman between residents, parents/legal guardians, attorneys, caseworkers, courts, medical providers, and partnering agencies.
• Conduct resident welfare rounds and address concerns regarding legal access, behavioral health services, grievances, medical needs, and procedural fairness.
• Coordinate communication between outside stakeholders and residents to ensure continuity of care and resident welfare.
• Ensure residents are informed regarding grievance procedures, abuse reporting protocols, sick call procedures, and available support services.
• Facilitate Volunteer Behavioral Health (VBH) referrals and coordinate behavioral health services, documentation, and follow-up care.
• Manage medical supply inventories, emergency medical kits, and inspection readiness documentation.
• Maintain and administer sick call logs in compliance with departmental and regulatory standards.
• Oversee Bloodborne Pathogens (BBP) policy administration and OSHA compliance initiatives.
• Maintain Material Safety Data Sheets (MSDS) and coordinate with county and OSHA representatives regarding compliance matters.
• Monitor medication refills, coordinate with medical providers, and ensure continuity of medical services for residents.
• Coordinate emergency preparedness initiatives including fire drills, intercom drills, and emergency response documentation.
• Oversee all aspects of Restrictive Behavior Management (RBM) programming, documentation, and compliance oversight.
• Ensure RBM practices and documentation meet all Department of Children's Services (DCS) standards.
• Provide guidance, performance feedback, and compliance oversight regarding RBM implementation.
• Identify policy or procedural deficiencies and recommend corrective actions to supervisory leadership.
• Conduct pre-hire, onboarding, annual, and specialized compliance-related training programs.
• Mentor new hires and provide operational coaching and guidance following assignment to shifts.
• Ensure completion of mandatory HR, compliance, PREA, and risk management training requirements.
• Assist administration with identifying training gaps, operational deficiencies, and leadership development opportunities.

Bachelor of Science - Middle Tennessee State University