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Joshua Shoop

Joshua Shoop

Director of Operations

Talent
Spring HillMember since April 26, 2026
Government ContractingOperations LeadershipContract BiddingCost EstimationProject ManagementFleet ManagementOperational BudgetingRegulatory ComplianceAgency RelationsSubcontractor SelectionFinancial OversightProposal DevelopmentHeavy Equipment OperationsInfrastructure DevelopmentEnvironmental Mitigation
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Government ContractingOperations LeadershipContract BiddingCost EstimationProject Management

About

Operations leader with executive-level experience in government contracting, infrastructure development, environmental mitigation projects, and heavy equipment operations. Proven record scaling a contracting company from under $500K to over $3M annually while maintaining 30%+ profitability. Experienced in full-cycle contract acquisition, bid package development, cost estimating, pricing strategy, proposal presentation, operational budgeting, agency coordination, and project execution.

Experience

Director of Operations at Andrews & Sons LLC (2022-03 – 2026-03)

Directed operations for a civil infrastructure, forestry, and environmental contracting company serving federal, state, and municipal agencies across Alaska. Grew company revenue from under $500K annually to over $3M while improving profitability to 30%+ margins.

  • Grew company revenue from under $500K annually to over $3M while improving profitability to 30%+ margins
  • Led full-cycle government contract acquisition including bid package development, scope review, cost estimation, pricing strategy, proposal submission, and agency presentation
  • Developed pricing models and margin projections for contracts valued up to $2M+ to ensure profitability and risk control
  • Managed 2–4 simultaneous projects including forestry operations, flood mitigation, erosion control, coastal and river stabilization, road maintenance, subdivision lot and road creation, and landfill expansion
  • Oversaw hiring, personnel management, and workforce coordination for 12–20 employees, with projected ramp-up to approximately 30 employees for pending contract workload
  • Directed deployment, utilization, and planning for 50+ pieces of equipment including dump trucks, side dumps, work trucks, shop trucks, excavators, loaders, and forestry processors
  • Served as primary project manager and agency liaison for contracts involving USDA, Kenai Peninsula Borough, Alaska Department of Natural Resources, AHFC, ANTHC, Alaska Railroad, and other public entities
  • Worked directly with engineers, inspectors, project managers, municipal leadership, senior agency oversight personnel, and attorneys to resolve compliance, contract, and operational issues
  • Participated in operational budgeting, equipment purchasing decisions, subcontractor selection, insurance coordination, audit support, and capital planning

Operations Advisor at Portage Transportation LLC (2022 – 2026)

Supported ownership with pricing strategy, hiring decisions, equipment acquisition, operational troubleshooting, and business planning. Helped improve sales and profitability while supporting a 4–6 employee operation.

  • Supported ownership with pricing strategy, hiring decisions, equipment acquisition, operational troubleshooting, and business planning
  • Helped improve sales and profitability while supporting a 4–6 employee operation

Operations Support at Graceful Solutions LLC (2020 – 2025)

Supported the operations of a real estate appraisal support business owned by spouse. Handled billing, financial tracking, workflow coordination, and administrative process support.

  • Supported the operations of a real estate appraisal support business owned by spouse
  • Handled billing, financial tracking, workflow coordination, and administrative process support

Owner / Operator at Sawing Alaska LLC (2020 – 2024)

Operated a sawmill and kiln-drying business on a part-time basis. Managed equipment, purchasing, production workflow, and customer fulfillment.

  • Operated a sawmill and kiln-drying business on a part-time basis
  • Managed equipment, purchasing, production workflow, and customer fulfillment

Metering Operations Technician / Evening Customer Service Supervisor at City of Anchorage (2015 – 2017)

Performed municipal metering operations and field infrastructure support. Served as evening customer service supervisor within the division, coordinating customer service operations and staff oversight.

  • Performed municipal metering operations and field infrastructure support
  • Served as evening customer service supervisor within the division, coordinating customer service operations and staff oversight

Appraisal Trainee / Market Support Experience at Independent / Alaska Market (2017 – 2018)

Learned the Alaska real estate appraisal market while assisting toward apprenticeship development as an appraiser.

  • Learned the Alaska real estate appraisal market while assisting toward apprenticeship development as an appraiser

Petroleum Supply Specialist at United States Army (2008 – 2014-05)

Led personnel responsible for fuel logistics, storage systems, tanker operations, quality assurance, and supply support. Maintained operational readiness of fuel vehicles and transport systems. Medically Retired.

  • Led personnel responsible for fuel logistics, storage systems, tanker operations, quality assurance, and supply support
  • Maintained operational readiness of fuel vehicles and transport systems
  • Honor Graduate – Petroleum Supply Specialist School
  • Honor Graduate – Warrior Leadership Course
  • Selected for Army Aviation Warrant Officer track after passing the Army Flight Aptitude Selection Test (AFAST)

National Account Executive at HSBC (2007 – 2008)

Managed mortgage retention support for approximately 100 branches across the central United States. Coordinated refinance solutions to retain accounts and profitability.

  • Managed mortgage retention support for approximately 100 branches across the central United States
  • Coordinated refinance solutions to retain accounts and profitability

Loan Processor II at CitiFinancial Auto (2005 – 2007)

Supported auto loan funding and due diligence for a network of more than 1,000 dealerships. Worked on loan files and funding activities totaling approximately $52M.

  • Supported auto loan funding and due diligence for a network of more than 1,000 dealerships
  • Worked on loan files and funding activities totaling approximately $52M

Education

Coursework in Business – University of Alaska Anchorage

Coursework in Business Administration – American Military University

Coursework in Mortgage Loan Originator Education – NMLS

Skills

Director of Operations

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