Cloey Norman
Customer Service Representative
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About
A highly experienced Customer Service Representative with 3 years of experience in evaluating account and service histories, committed to providing excellent customer service and finding solutions to customer inquiries in a timely manner. Ability to handle multiple projects simultaneously with a high degree of accuracy and extreme proficiency in money management.
Experience
Abilities Obtained in Establishment: Customer satisfaction Strategies, Growth strategy, Money management, Adaptability, Persuasive speaking skills with clear communication, Patience, Problem solving, Empathy, Effective listening, Core customer service skills.
Education
Mississippi State University
Mississippi Gulf Coast Community College
Bachelor of Science (BS) in Psychology. Concentration in Pre-med.
Relevant Coursework: Algebra, Trigonometry, Calculus 1, Statistics. Sociology, English 1&2, Public Speaking, Contemporary Social Problems, General Psychology courses, French.
