Cole Beaumarchais

Deliver exceptional customer service to members and guests in a fast paced, private country club environment. Manage golf cart operations, including staging, cleaning, and preparing carts for daily play. Maintain the bag room, cart barn, and practice facilities to ensure efficient daily operations.

Outside Services & Golf Course Starter - Hillcrest Country Club - Los Angeles, CA

(2025-12)

• Deliver exceptional customer service to members and guests in a fast paced, private country club environment.
• Manage golf cart operations, including staging, cleaning, and preparing carts for daily play.
• Maintain the bag room, cart barn, and practice facilities to ensure efficient daily operations.
• Assist members with golf bags and equipment while providing prompt, professional service.
• Manage first tee operations by verifying tee times, organizing groups, communicating course information, and ensuring an efficient pace of play.

Table Server Assistant - H.Wood Group (Keys, Poppy) - West Hollywood, CA

(2024-08)

• Support guest arrival and table readiness in high-profile, reservation driven environments.
• Coordinate with servers, security and management to maintain smooth pacing during peak service.
• Assist VIP guests throughout their visit while maintaining discretion and professionalism.
• Maintain calm, attentive presence in fast moving nightlife settings while serving guests.

Table Server Assistant - SBE Restaurant Group (Hyde Sunset) - West Hollywood, CA

(2021-05 - 2024-09)

• Worked directly with service team to ensure seamless guest experience during high volume service.
• Handled VIP guests and special events while preserving a welcoming and controlled atmosphere.
• Assisted in resolving guest concerns in a composed solution focused manner.
• Supported private events and coordinated timing between bar and floor service.

Store Manager - Emerald City Smoothie - Bend, OR

(2018-04 - 2021-12)

• Managed daily operations including staff scheduling, training and customer service standards.
• Served as primary point of contact for guest concerns and service recovery.
• Handled cash management, inventory ordering, and team accountability.
• Built consistent customer relationships through reliability and professional communication.

Site Manager - Sud N Shine Car Wash - Bend, OR

(2018-03 - 2019-02)

• Supervised a team of 15 and maintained workflow during high traffic periods.
• Addressed customer concerns and resolved service issues calmly and efficiently.
• Balanced operational demands while maintaining a welcoming customer environment.
• Handled inventory ordering and cash management.

Sacramento State University