SALES ASSOCIATE - TOMMY HILFIGER - FOLEY, AL
(2015-01 - 2018-12)
- Cross trained between two stores to maximize work ability
- Restocked and took inventory daily
- Had to know detailed product knowledge and fulfill customers needs
HEAD LIFEGUARD/MANAGER/FIELD CREW - CITY OF FOLEY SPORTS AND RECREATION - FOLEY, AL
(2018-01 - 2020-12)
- Created schedules and made sure lifeguards were properly trained
- Ensured safe environment/enforced covid protocols
- Kept fields and pools in ideal conditions with continuous maintenance
CUSTOMER CENTER OPERATIONS/ACCOUNT SERVICES - NAVY FEDERAL CREDIT UNION - PENSACOLA, FL
(2021-05 - 2021-11)
- Serviced members over the phone regarding their accounts with Navy Federal
- Trusted with highly confidential information
- Worked in highly independent environment and time sensitive situations
CUSTOMER SPECIALIST - CARMAX - PENSACOLA, FL
(2022-02 - 2022-05)
- Responsible for filling out and filing appropriate documents regarding sold and purchased assets, i.e. Titles, Power of Attorney's, Title Reassignments, etc.
- Worked in a cross functional location which required knowing and executing every aspect of the customer interaction, such as financing, purchasing, and selling vehicles
- Highly independent work environment, but also had vital team oriented involvement
SERVER/MANAGER/BARTENDER - RED LOBSTER - PENSACOLA, FL
(2022-07 - 2024-05)
- Sales oriented environment including focused upsell pitches and persuasive verbiage along with extensive menu and product knowledge
- Highly connected work environment that required strong communication abilities with hosts, back of house, managers, and patrons to ensure an optimized dining experience
- Personally tasked with training new hires due to high sales and positive customer feedback
SERVER - JELLYFISH - PENSACOLA, FL
(2024-05)
- Tasked with learning and being tested on 3 separate menus along with seasonal specials
- Guest oriented atmosphere that requires flexibility to meet the needs of patrons
- High volume restaurant and fast paced environment where time management and focus to detail are essential
