Colton Evans

IT Professional with over 5 years of IT experience and 4+ years of experience managing teams. Currently serving as an IT Team Lead role for the U.S. Army, ensuring the unit performs the mission and to train any new soldiers on current operations. Extensive experience in high-pressure environments having served as IT support for 'The Old Guard' and supporting missions for individuals such as President Trump. Recognized by U.S. Army 3rd U.S.

Infantry

Regiment for performing at a high level consistently and Valedictorian of my class at SGT basic leadership course.

IT Team Lead / Signal Support at U.S. Army (2024-03 – Present)

Serving as an IT Specialist and Team Lead managing key communication systems, a 700-device AUDS migration, and secure IT/server support for major national events, including the Jimmy Carter State Funeral and the Presidential Inauguration of Donald Trump. Also responsible for full accountability of multi-million-dollar assets.

• Strategic Team Leadership: Led a team of IT Specialists in delivering enterprise-level technical oversight and mentorship to ensure mission-critical service delivery for local servers.
• Enterprise System Migration: Spearheaded the AUDS system migration for 700+ devices, managing technical workflows and troubleshooting to maintain seamless network operations.
• High-Visibility Event Support: Directed IT logistics and secure communications for National Special Security Events, including a Presidential Inauguration and the Jimmy Carter State Funeral at Joint Base Andrews.
• Comprehensive Asset Management: Solely managed a diverse multi-million dollar equipment inventory—including laptops, mobile devices, and A/V servers—while maintaining 100% property book accountability.

IT Support Lead / Signal Support at U.S. Army (2021-09 – 2024-03)

Served as an IT Support Lead for stateside and overseas missions, installing secure NIPR and SIPR cabling with NATO and Air Force partners. Managed user accounts through Active Directory, handled device refresh projects, supported classified server systems, and kept teams mission-ready during NTC rotations.

• Overseas Network Setup: Installed NIPR and SIPR cabling with NATO and Air Force teams.
• System Management: Handled Active Directory and coordinated wide software and device updates.
• Classified System Support: Managed SIPR workstations and enforced security server solutions.
• Deployment Readiness: Supported fast rebuilds of IT systems during NTC rotations.

Merchandiser Specialist at Keurig Dr.Pepper Inc. (2018-05 – 2021-09)

Served as the Lead Merchandising Specialist overseeing product placement, inventory flow, and store readiness across 8–9 high-volume locations. Built strong displays, kept backrooms organized, shared market insights, and trained new merchandisers.

• Inventory: Managed daily logistics and inventory across multiple stores with full SOP compliance.
• Sales Support: Built eye-catching displays and shared market trends to guide product mix decisions.
• Team Leadership: Trained new hires and kept store conditions consistently strong.

Field Technician II at Charter Comm. (Spectrum) (2017-08 – 2018-05)

During my tenure, I troubleshot customer communication devices, maintained weekly equipment inventory, and assisted new technicians with onboarding. I supported customer service, escalated technical problems, and coordinated with maintenance and management for program solutions. I provided 24x7 on-call emergency services and maintained field communications with the manager. Additionally, I installed, troubleshot, diagnosed, and repaired units in the field.

• Created inventory recommendations program for Field Technicians to improve time at customers' homes and provide better ease of working.

Merchandising Specialist at Coca Cola Bottling Co. (2016-05 – 2017-08)

Served as a Merchandising Specialist for Coca-Cola in Rome, GA, managing high-volume inventory and product placement across a wide retail territory. I followed all corporate and store procedures to keep products well stocked and easy to find. I created eye-catching displays that encouraged shoppers to engage with the brand. Earned recognition for steady performance and smooth daily support across multiple stores.

• Strategic Merchandising: Built and set creative displays that boosted brand visibility in the Rome, GA area.
• Operational Compliance: Oversaw daily stock levels and placement with full adherence to company standards.
• Territory Logistics: Improved daily routes and stocking schedules to keep products available in a fast-moving region.

Bachelor in Cybersecurity and Information Assurance – Western Governors University (2026-12)