Colton Gowan

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Front of House Manager - Meridian at StoneCreek - Milton, Washington

(2024-04 - 2026-05)

• Managed daily operations and staffing for front of house activities to ensure smooth service delivery.
• Oversaw guest experiences to enhance satisfaction and ensure compliance with standards.
• Led team meetings to evaluate performance and address operational challenges effectively.
• Ensured adherence to health department regulations regarding sanitation and safety.
• Conducted interviews, hired, and trained new employees for optimal team functionality.

Plumbing Technician - Service Master - Auburn, WA

(2023-05 - 2023-12)

• Installed, maintained and repaired plumbing systems in residential and commercial buildings.
• Responded to emergency callouts on short notice, resolving urgent plumbing issues to minimize client disruption.
• Recognized plumbing components, tools, and materials to ensure proper application and usage in various tasks.
• Cleared debris from worksites post-task to maintain safety and compliance with company guidelines.

Sales Specialist - Home depot - Bonney Lake, WA

(2021-04 - 2023-06)

• Responded to phone inquiries from potential customers, guiding them to suitable products or departments.
• Cultivated customer service skills through daily interactions with diverse customers.

Healthcare Specialist - 671st EN Co. - Marysville, WA

(2020-04 - 2022-08)

• Contributed insights during team meetings to enhance operational effectiveness.
• Maintained a clean work environment by disposing of waste materials properly according to safety guidelines.
• Managed multiple tasks efficiently, ensuring high accuracy in patient documentation and care delivery.
• Enhanced customer service experiences through courteous interactions, fostering a supportive environment for patients and families.
• Trained support staff to deliver basic nursing care, improving team competency and patient support.

Healthcare Specialist - Military (ARMY) - Fayetteville, NC

(2015-08 - 2019-08)

• Conducted regular mass casualty drills to enhance triage skills and readiness.
• Maintained records of patient information including medical history, treatments, and test results.
• Organized training sessions on emergency preparedness, equipping individuals and groups with essential response skills.
• Achieved successful landings through a variety of techniques, such as static line jumps.

High School Diploma - Mark Morris High School (2015-06)